Reservation / Switchboard Agent

4 days ago


Central Region, Singapore Jones Lang LaSalle Property Consultants Pte Ltd Full time $104,000 - $130,878 per year

Reservation / Switchboard Agent

Work Dynamics - Integrated Facilities Management

Client: Global Bank

  • Manage day-to-day duty (Rooms/Calls & Transportation service)
  • To be culturally sensitive
  • To deliver work ethically & with integrity
  • To adhere to all SOPs while performing assigned tasks
  • To be able to respond to requests for information, services and assistance in a timely manner.
  • To work seamlessly as a team and communicate at all times (Have excellent communication and interpersonal skills)
  • Actively support an environment that supports teamwork, co-operation & performance excellence
  • Reservation Supervisor will carry out a short daily / weekly meeting to provide latest updates to the team.
  • To familiarize with the room layouts and good knowledge of the facilities available in the room. To assist to arrange chauffeur service from client preferred vendor.

Required Qualifications:

  • Minimum 1 year of experience as a reservation agent in the hospitality or tourism industry.
  • Excellent communication and interpersonal skills.
  • Strong cultural awareness and sensitivity.
  • Proficiency in relevant computer systems and software.
  • Customer-service oriented with a positive attitude.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Fluency in multiple languages (an asset).

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