Business Manager

The Business Manager position at Brunswick Group requires a highly proactive, organized, and strategic individual who provides operational support and effectively coordinates and oversees the daily and strategic operations of the office.

This includes supporting the strategic business goals of the office, identifying, and driving efficiencies in process and approach, creating and maintain a working environment aligned with our culture and supporting a range of operational functions of the office.

Operational Leadership & Efficiency

• Organise and coordinate operations for increased productivity, efficiency and growth in support of the team, both Client and Business teams.
• Gather, analyse and interpret external and internal data to support decision-making and improve operational efficiency.
• Collaborate with Partners, Directors, administration team and regional business functions (HR, Finance etc.) to drive and track a range of business, resourcing and operational goals.
• Understand the nature of our client business and act as the bridge to ensure all aspects of business operations integrate seamlessly. Ensure that our client teams are well-supported to succeed.

Calendar and Schedule Management, Travel Coordination

• Optimize the Leadership's time by planning and coordinating schedules, resolving conflicts, anticipating any difficulties, negotiating and allocating time to priorities across multiple time zones and making sure they are in the right place at the right time, with the right information and briefing to hand.
• Managing general events admin, including but not limited to invitation emails, confirmation emails, chasing outstanding responses, filing and upkeep of the intranet and related databases. Also continuously looking for ways to drive efficiencies.
• Arrange complex international and domestic travel itineraries, including flights, accommodations, visas and ground transportation.
• Arrange, organize and implement attendance at conferences, events and meetings for the Leadership including arranging business travels both domestic and international.

Facilitating Business Activities

• Liaise with the People Team to arrange all new joiner on-boarding and any departures off-boarding.
• Lead on the co-ordination of marketing initiatives including creating marketing materials, credentials and events.

Team Leadership

• Manage and mentor Business Administrators within the office, overseeing their professional growth and development.
• Provide back-up coverage for Executive Assistants during periods of leave or peak workloads.
• Participate in continuing education and training opportunities provided by the firm.

Office & Facilities Management

• Oversee all-aspects of front desk reception, facilities and office management matters, including but not limited to: managing office budgets (expenses, petty cash), office space maintenance and renovations, managing external vendors, monitoring staff whereabouts, administering office-use policies etc.
• Ensure compliance with local regulations related to health, safety, and office use - especially during critical events or special measure.

Internal Communications & Culture

• Prepare and host office townhalls, F&B events and internal projects, and feel comfortable speaking up and presenting office updates to colleagues.
• Draft a range of employee communication and presentation slides in relation to office and business operations.

Other Responsibilities

• Perform related duties as assigned.
• Handle confidential information with utmost sensitivity and discretion.
• Maintain a high level of professionalism and integrity in all interactions and communications.

Professional Experience & Technical Knowledge

• Minimum ten (10) years' experience in administrative or operations roles in a fast-paced and confidential environment.
• Advanced proficiency in MS Office Suite, particularly Word, Excel, PowerPoint, Outlook; experience with Power Bi is highly valued.
• Commercial acumen with capability in business analysis using Excel and Power BI preferred.
• Practical experience with of AI productivity tools such as CoPilot and ChatGPT.
• Broad understanding of business operations and a genuine interest in global affairs and business trends.

Communication & Collaboration

• Exceptional verbal and written communication skills.
• Confident communicator with strong personal Impact and emotional intelligence.
• Skilled at building relationships and working both independently and collaboratively across teams.

Project & Time Management

• Outstanding time management and organisational skills.
• Proven ability to manage multiple priorities and deadlines in high-pressure environments.
• High attention to detail and quality, with a meticulous approach to work.

Professionalism & Adaptability

• Demonstrates the highest level of professionalism and discretion at all times.
• Exercises sound judgment and is able to 'think on their feet' in dynamic situations.
• Proactive, solution-oriented, and embraces new responsibilities and change.

Growth and Leadership Mindset

• Eager to take on new challenges, responsibilities, and opportunities for skill development.
• Navigates ambiguity with confidence and takes initiative to drive projects and improvements forward.
• Applies strategic thinking, operational insight, and a tech-forward mindset to enhance team performance and organizational effectiveness.

• Office Head
• Operations Director, Asia-Pacific
• Office based Partners
• People and Recruitment Team, Asia-Pacific
• ICT Team, Asia-Pacific
• Finance and BI Team, Asia-Pacific