Immigration Sales Consultant

2 weeks ago

Raffles Place, Singapore Private Advertiser Full time

Job Description & Requirements

Key ResponsibilitiesClient Acquisition & Lead Management

  • Proactively reach out to prospects through inbound inquiries, referrals, online platforms, and walk-ins.
  • Qualify leads based on initial criteria and assess their interest and suitability for Singapore Permanent Residency or Citizenship services.
  • Conduct consultations (in person, via phone or online) to explain the application process and how our services add value.

Sales & Conversion

  • Present tailored solutions and guide potential clients through available service packages.
  • Effectively address objections and build trust with prospective clients to close deals.
  • Prepare and follow up on proposals, quotations, and contracts in a timely manner.

Relationship Building

  • Maintain a high standard of professionalism and service in client interactions.
  • Nurture long-term relationships to encourage referrals.
  • Act as a liaison between clients and case processing teams to ensure a seamless transition after onboarding.

Target Achievement

  • Meet or exceed monthly sales targets.
  • Maintain accurate records of all leads, consultations, and conversions using internal tracking systems.

Collaboration & Reporting

  • Work closely with the operations teams to align expectations and ensure client satisfaction.
  • Provide regular sales reports, market feedback, and improvement suggestions to management.
Requirements:
  • Diploma/ Degree holder in any discipline.
  • At least 1 year of experience in sales, preferably in immigration, consultancy, or professional services.
  • Must be able to work on Saturday (day off will be given).
  • Strong interpersonal and communication skills.
  • Confidence in handling consultations and closing sales independently.
  • Customer-focused attitude with a professional and approachable demeanor.
  • Familiarity with Singapore Permanent Residency and Citizenship processes (training provided if needed).
  • Able to work in a fast-paced, target-driven environment.
  • Proficiency in English and Mandarin; additional languages are a plus.

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