Senior/Executive, Strategic Planning

Company description:

The Population Health Campus (PHC) is NHG's commitment to add years of healthy life for the 1.5 million residents living in Central and North Singapore. PHC anchors the care for our residents with a full range of healthcare services across Primary Care, Community Care, and Population Health Management. These services include NHG Polyclinics, Central-North Primary Care Network, NHG Community Health Teams, NHG Preventive Health Centre, NHG Telehealth & Call Centre, NHG Digital Health Services, NHG Pharmacy, and NHG Diagnostics. Working closely with hospitals, general practitioners, and community partners, PHC joins up health and social care for our residents to keep them healthy and well.

Job description:

The Population Health Office (PHO) of the NHG Population Health Campus (PHC) drives and supports the strategic development and implementation of the Population Health Transformation of the National Health Group (NHG), in synchronisation with national population health strategies and key programmes: Healthier SG, Age Well SG and Grow Well SG.

The Planning section supports the three missions of PHC - Population Health, Community Care, Primary Care - through strategy and workplan development, performance monitoring, engagement and communications, digital strategy to drive the transformation and scaling up of the preventive care system and aged care system, in close collaboration with the transformation of the acute care system.

The Senior/Executive, Strategic Planning, is responsible for supporting PHC strategy, workplan development, performance monitoring and reporting. The scope includes, but not limited to, tracking, analysing and synthesising population health development to support the organisation's workplan development, implementing performance tracking processes, and providing secretariat support for multi-stakeholder platforms.

Major Duties & Responsibilities

Strategic Planning Support

• Drive the tracking, analysis, and synthesis of population health developments for communication to support the organisation's strategic workplans and ensure alignment with national initiatives, such as Healthier SG and Age Well SG.
• Develop and implement processes for PHC performance tracking. This includes the development and maintenance of organisation's dashboards for effective monitoring and performance management.
• Coordinate annual PHC corporate planning cycle and support Senior Management in corresponding presentations and reporting.
• Organise and conduct monthly review of workplans and corresponding targets.
• Generate regular performance reports and materials to ensure alignment with organisational goals and reporting to Senior Management.

Strategic Corporate Support

• Develop and drive internal communications of NHG Population Health Strategy by managing the relevant PHC intranet channel, and coordinating content creation with workstream leads. This includes effective communications and dissemination of organisation's strategic priorities, outcomes and workplans through platforms, such as Population Health Mission Townhall and supporting PHC Advance.
• Provide secretariat support for multi-stakeholder platforms, including:
  • Scheduling and agenda coordination.
  • Provide administrative support for staffing and operational needs.
  • Facilitate meetings, draft and distribute meeting minutes promptly.
  • Ensure proper documentation and follow-up on action items from meetings.

Corporate Planning and Services

• Develop and maintain PHC's corporate policy and governance:
  • Support in enterprise risk management, comprising data governance and business continuity management, including ensuring compliance with regulations, auditing, develop training, and data breach response.
  • Coordinate incident reporting across missions and develop specific mitigating measures.
• Provide support in workspace planning across PHC.

Job Requirements

Education and Experience

• Recognised bachelor's degree in any discipline.
• Preferably with 2 - 3 years of relevant working experience in relevant roles.
• Knowledge of healthcare and/or community care sector would be preferred but not mandatory.
• Must possess strong administrative and project coordination skills.
• Strong written, analytical and communication skills.
• Proficient in various computer applications, including Microsoft Word, Excel & PowerPoint
• Good interpersonal & communications skills and ability to manage stakeholders from diverse backgrounds.

Personal Attributes

• Mature in disposition in relation to personal character.
• Strong self-discipline, sense of responsibility & determination.
• Self-motivated and keen learner.
• Ability to adapt to dynamic work situations.
• Resourceful and able to work in ambiguous situation with a can-do attitude.
• Strong team player that is team & organisation focused, with the ability to build and maintain harmonious working relationships with internal/external stakeholders.
• Attention to detail and able to multi-task and support various project elements and timelines.