 
						Manager, Strategy
1 week ago
Company description:
The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit
Job description:
- Review existing engagement strategies and develop plans to enhance the engagement strategies.
- Engage stakeholders in the community to drive collaboration to tap on each other assets and platforms to support the seniors' needs.
- Review and develop care pathways and determine follow up actions post engagement, so that SGAs and DLs can triage the needs of the seniors and follow up with the partners
- To lead and develop new engagement modalities such as tele engagement and digital engagement.
- To develop partnerships with different stakeholders to advance SGO's knowledge in tele and digital engagement.
- To develop and review engagement questionnaires that are suitable for tele and digital engagements, and to develop and plan for the care pathways and follow up actions.
- Review existing policies develop new strategies to recruit, retain and recognize SGAs.
- Develop new pipelines to recruit more SGAs and develop initiatives to embed the SGAs within the existing curriculum or the working hours.
Job Requirements
- Minimum 8 years of working experience, of which at least 2 years in a managerial capacity
- Strong project management, planning, coordination and facilitation skills
- Good in writing, presentations, data and numbers
- Curious, agile and willing to push the boundaries
- Able to work with ambiguity and multiple perspectives
- Possess good critical thinking and decision-making skills
- Able to work in a fast-paced, dynamic work environment with ambiguity ad multiple perspectives
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