Service Captain

2 days ago

Central Region, Singapore Unlisted Collection Full time $40,000 - $80,000 per year

Appetite is a one-of-a-kind multidisciplinary space by Chef Ivan Brehm of Michelin-starred Nouri. It combines a restaurant, art gallery, and vinyl listening lounge to create an immersive experience where food, culture, and music intersect. Appetite serves an extensive selection of snacks, tapas, and small plates. The menu is designed to evolve weekly, drawing inspiration from our global perspective and partner farms. It's a place for curious minds and passionate individuals eager to push boundaries in hospitality.

If you have a passion for thoughtful, boundary-pushing dining, a keen eye for detail, and a commitment to meaningful guest experiences, we'd love to hear from you. Apply now to be a part of a dynamic team that values creativity, cultural curiosity, and excellence in service.

Job Description

  • Support Restaurant Manager / Assistant Manager in administering all facets of service operations.
  • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
  • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
  • Ensure that the place of work and surrounding area is kept clean and organized at all times.
  • Successfully perform opening and closing procedures established for the restaurant.
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  • Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  • Maintain a good rapport and work relation with staff in within the restaurant.
  • Projecting at all times a positive and motivated attitude and exercise self-control.
  • Ad hoc duties as assigned by Superior.

Job Requirement

  • GCE N / O Level onwards
  • At least 2 years of relevant experience in Front of House (FOH) in F&B Industry.
  • Able to multitask and work efficiently under pressure
  • Good communication and customer service skills
  • Having a Food & Hygiene certificate will be an added advantage.

Staff Benefits

  • Basic Salary + Birthday Leave + Employee Discount
  • Staff meals will be provided
  • Comprehensive Medical & Dental Insurance Coverage
  • 5 days work week (Work-Life Balance)

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