Field Application Engineer

2 days ago

NorthEast Region, Singapore MEDs Technologies Pte Ltd Full time $80,000 - $120,000 per year

The FPGA Field Application Engineer (FAE) will work closely with customers to understand their technical requirements, assist in product development, and provide pre- and post-sales technical support for FPGA-based solutions. This role combines engineering expertise with strong customer-facing skills to ensure successful FPGA implementation, troubleshooting, and performance optimization for various applications.

Key Responsibilities:

  1. Customer Support & Consultation

- Provide pre-sales and post-sales support to customers, assisting them with FPGA design and integration.

- Analyse customer requirements and work with internal engineering teams to design customized FPGA solutions.

- Assist customers in FPGA-based system design, helping them select appropriate devices and development tools.

- Offer on-site and remote technical support, troubleshooting, and debugging FPGA designs and hardware.

  1. Design & Development

- Assist customers in implementing FPGA designs, including writing and optimizing VHDL/Verilog code, implementing IP cores, and integrating FPGA designs into larger systems.

- Help customers with FPGA toolchains such as Xilinx Vivado, Intel Quartus, and other relevant EDA tools.

- Develop reference designs and demo applications to showcase FPGA solutions for specific customer use cases.

  1. Training & Documentation

- Conduct technical seminars, workshops, and training sessions to educate customers on FPGA technologies, design flow, and best practices.

- Create and maintain user-friendly technical documentation, application notes, and whitepapers to help customers with their FPGA implementation process.

  1. Product Feedback & Market Insights

- Collect and communicate customer feedback on product features, requirements, and issues to the product management and engineering teams.

- Assist in the development of new FPGA products or features based on customer needs and market trends.

- Stay up-to-date with the latest FPGA technology trends, tools, and industry best practices.

  1. Collaboration

- Work closely with sales and marketing teams to provide technical support during the sales process, including product demonstrations and customer presentations.

- Collaborate with R&D teams to continuously improve FPGA product offerings and solutions.

Education:

  • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.

Experience:

  • Minimum of 3-5 years of hands-on experience in FPGA design and implementation, with a strong understanding of digital logic and hardware description languages (HDL) such as VHDL or Verilog.
  • Experience with FPGA development tools such as Xilinx Vivado, Intel Quartus, or similar platforms.
  • Knowledge of embedded systems, including microcontrollers, processors, and communication protocols (e.g., SPI, I2C, PCIe, Ethernet).
  • Previous experience in a customer-facing or technical support role is a plus.

Preferred Skills:

  • Strong knowledge of FPGA architecture, high-speed interfaces, and signal integrity.
  • Proficiency in debugging and troubleshooting complex hardware and software issues.
  • Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Ability to travel as needed to support customers.
  • Familiarity with high-performance computing (HPC) applications or machine learning (ML) acceleration using FPGA.
  • Experience with embedded software development (C/C++/Linux).
  • Understanding of industry-specific applications, such as automotive ADAS, 5G, or industrial automation.

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