Food and Beverage Assistant Store Manager

2 weeks ago

Raffles Place, Singapore The Platform Collective Pte. Ltd Full time $60,000 - $120,000 per year
Key Responsibilities:

1. Operational Management:

  • Oversee daily operations of the store, including opening and closing procedures.
  • Ensure compliance with health and safety regulations.
  • Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
  • Maintain the cleanliness and organization of the store, including dining areas, kitchen, and storage.

2. Customer Service:

  • Foster a welcoming and customer-focused environment.
  • Address and resolve customer complaints promptly and professionally.
  • Monitor customer feedback and implement strategies to improve service quality.

3. Financial Management:

  • Achieve sales targets and manage the store's budget effectively.
  • Monitor financial performance, including revenue, expenses, and profitability.
  • Prepare and analyze financial reports, adjusting strategies as necessary to meet financial goals.

4. Staff Management:

  • Recruit, train, and supervise staff, ensuring they understand and adhere to company policies.
  • Schedule staff shifts and manage payroll.
  • Conduct regular performance reviews, providing feedback and coaching to staff.
  • Foster a positive and productive work environment.

5. Marketing and Promotion:

  • Implement marketing and promotional strategies to attract and retain customers.
  • Coordinate special events and seasonal promotions to boost sales.
  • Manage social media presence and online reviews to enhance store reputation.

6. Quality Control:

  • Ensure all food and beverages meet quality standards and presentation guidelines.
  • Monitor kitchen and service areas to maintain high standards of hygiene and food safety.
  • Conduct regular audits and inspections to ensure compliance with company and regulatory standards.
Requirements:
  • Experience: Minimum of 3-5 years of experience in a managerial role within the F&B industry.

  • Skills:

  • Strong leadership and team management skills.

  • Excellent communication and interpersonal abilities.
  • Proficiency in financial management and budgeting.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of health and safety regulations.
Personal Attributes:
  • Customer-oriented with a passion for delivering exceptional service.
  • Strong problem-solving skills and ability to handle stressful situations.
  • Detail-oriented with a commitment to maintaining high standards.
  • Innovative mindset with a willingness to adapt to new trends and changes in the industry.
Working Conditions:
  • Flexibility to work weekends, holidays, and evenings as required.

We regret to inform you that only shortlisted candidates will be contacted.

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