Café Hospitality Intern

Job Description: Café Hospitality Intern

Position Title: Café Hospitality Intern

Department: Café Operations / Front-of-House

Reports To: Café Manager / Supervisor

Location: Central/ CBD/ Marina Square

Duration: 6 months

Role Overview

We are looking for passionate and service-oriented Hospitality Management students to join our café as interns. This internship provides hands-on experience in café operations, customer engagement, and F&B service excellence. Interns will learn how a café is managed day-to-day, from serving guests to supporting operational workflows.

Key Responsibilities

• Greet and interact with customers, ensuring a warm and friendly café experience.
• Assist in taking orders, preparing beverages, and serving food items.
• Support café operations such as order fulfilment, table service, and clearing.
• Learn and apply POS (point-of-sale) systems, cashiering, and payment handling.
• Maintain cleanliness and organization of the café, ensuring compliance with hygiene and safety standards.
• Participate in inventory checks, stock replenishment, and display arrangements.
• Assist with in-house promotions, events, and customer loyalty programs.
• Shadow café supervisors and managers to understand daily scheduling, workflow, and service management.

Learning Outcomes

• Gain practical experience in café and F&B operations.
• Develop customer service, problem-solving, and communication skills.
• Learn barista skills and the basics of café menu preparation (where applicable).
• Understand how to manage peak-hour operations and provide efficient service.
• Acquire knowledge of inventory, cost control, and daily café management.

Qualifications & Requirements

• Currently pursuing a Diploma/Degree in Hospitality, Tourism, or related field.
• Interest in F&B and café culture.
• Strong interpersonal and communication skills.
• Willingness to learn and adapt in a fast-paced environment.
• Positive attitude, teamwork spirit, and customer-first mindset.
• Able to work flexible hours, including weekends and public holidays (as required).

Internship Benefits

• Hands-on training in café service and operations.
• Opportunity to learn barista skills and beverage preparation.
• Internship allowance (if applicable).
• Certificate of Completion / Internship Report support.
• Career development and potential full-time employment opportunity.

Perks

• Complimentary staff meals and beverages during shifts.
• Café staff discounts on food & drinks outside of shift hours.
• Exposure to seasonal menu development and new product tastings.
• Friendly, supportive team environment in a vibrant café culture.

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