Guest Service Agent, Attractions Retail

5 days ago


Singapore Marina Bay Sands Full time $35,000 - $45,000 per year

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

  • Ensure high-level of guest satisfaction through excellent sales service

  • Build product trust with guests

  • Ascertain guest needs, provide assistance and accurate description of product features, pricing and benefits

  • Upsell souvenirs

  • To apply OneMBS values in daily work

  • Cashiering duties – process POS (point-of-sale) payments via cash, credit cards, room charge, vouchers or Sands Rewards Cards

  • Maintain inventory and minimize spoilages or loss

  • Comply with inventory control procedures

  • Maintain store cleanliness and visual appearance in high standards

  • Able to work in both indoor and outdoor environment

  • Welcome and greet guests

  • Follow all company policies and procedures

  • Handle customer complaints or escalate to management when required

Job Requirements

Education & Certification

  • No formal education required

Experience

  • Proven work experience with as a Retail Sales Associate, Sales Representative or similar roles role

Other Prerequisites

  • Possess a genuine interest in developing a career in Retail

  • Hands-on experience with POS transactions

  • Basic numeracy skills

  • Presentable and well groomed

  • Possess good interpersonal communication skills, enthusiastic and energetic personality with customer service focus

  • Required to do shift work and work on weekends

  • Required to do overtime when necessary

  • Required to be located at all the different Marina Bay Sands Retail outlets as rostered

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.



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