
Guest Service Agent, Attractions Retail
5 days ago
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Ensure high-level of guest satisfaction through excellent sales service
Build product trust with guests
Ascertain guest needs, provide assistance and accurate description of product features, pricing and benefits
Upsell souvenirs
To apply OneMBS values in daily work
Cashiering duties – process POS (point-of-sale) payments via cash, credit cards, room charge, vouchers or Sands Rewards Cards
Maintain inventory and minimize spoilages or loss
Comply with inventory control procedures
Maintain store cleanliness and visual appearance in high standards
Able to work in both indoor and outdoor environment
Welcome and greet guests
Follow all company policies and procedures
Handle customer complaints or escalate to management when required
Job Requirements
Education & Certification
No formal education required
Experience
Proven work experience with as a Retail Sales Associate, Sales Representative or similar roles role
Other Prerequisites
Possess a genuine interest in developing a career in Retail
Hands-on experience with POS transactions
Basic numeracy skills
Presentable and well groomed
Possess good interpersonal communication skills, enthusiastic and energetic personality with customer service focus
Required to do shift work and work on weekends
Required to do overtime when necessary
Required to be located at all the different Marina Bay Sands Retail outlets as rostered
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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