Guest Services Agent, Spa

2 weeks ago


Singapore Westin Hotels & Resorts Full time

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Guest Services Agent, Spa
role at
Westin Hotels & Resorts
1 day ago Be among the first 25 applicants
Join to apply for the
Guest Services Agent, Spa
role at
Westin Hotels & Resorts
Additional Information
Job Number
Job Category Spa
Location The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type
Non-Management
Position Summary
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned



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