Guest Services Agent, Spa

**Additional Information** **Job Number**24195477 **Job Category**Spa **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to...

Additional InformationJob Number Job CategorySpaLocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer...

**Perform spa treatment services on guests using safe, comfortable, hygienic manner and professional techniques.** - Maintain an ample inventory of all products necessary to perform all spa services including blankets, plastic bags, and face cloths. Prepare kits as required. - Maintain a neat and orderly work area consistent with the high standards of the...

The Spa Therapist's responsibilities include greeting and welcoming spa guests, customizing treatments and therapies to suit guests' needs. You should also be able to recommend additional spa services.As a Spa Therapist, you should keep abreast of the latest industry techniques with respect to massages and therapies to provide exceptional customer service....

Spa Therapist (Non-Medical) (Including Foot Reflexologist)Health spa requires All races are welcome and only for Singaporean / PR Full-time/ Part-time - Male/ female therapists ( Non-medical )Perform body treatment include back, shoulder & body massage- Carry out treatment according to company standard operating procedure and service standard to do personal...

Effectively inform and educate our Guests about specific wellness concerns. - Have complete knowledge and understanding of all services and products offered. - Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. - Actively promote the spa, treatments and services, as well as...

**JOB SCOPE** - Greets guests, offers assistance and consultation on Spa enquiries. - Answer telephone calls in a professional, courteous and polite manner in accordance with Banyan Tree and Forbes standards when providing information, answering enquiry, confirming Spa reservation. - Accepts and accurately records all guest bookings. Ensure that bookings are...

**Main Duties and Responsibilities**: - Overseeing the main operations of the company - Attending to customers’ complaints - Providing dispute resolution to the staff when required - Coordinating training for therapists. - Fulfils all scheduled theory and practical training requirements. - Assists to handle phone, walk-in providing adequate spa...

The Spa Therapist's responsibilities include greeting and welcoming spa guests, customizing treatments and therapies to suit guests’ needs. You should also be able to recommend additional spa services. As a Spa Therapist, you should keep abreast of the latest industry techniques with respect to massages and therapies to provide exceptional customer...

Job Description & Requirements Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest complaints and reporting any accidents to the...