Guest Services Agent, Spa

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore , where your passion transforms into meaningful action.As a Guest Services Agent for our Heavenly Spa , you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...

**Additional Information** **Job Number**24207654 **Job Category**Spa **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to...

Additional InformationJob Number Job CategorySpaLocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer...

JOB SUMMARY Reporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed. MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly, efficiently...

Perform spa treatment services on guests using safe, comfortable, hygienic manner and professional techniques. - Maintain an ample inventory of all products necessary to perform all spa services including skin care products, cotton, distilled water, wax, waxing sticks, bowls, towels, sheets, blankets, plastic bags, and face cloths. Prepare kits as...

Job Title: Spa Guest Services RepresentativeOverviewThe Spa Guest Services Representative will provide exceptional service to guests, ensuring a memorable experience at our spa. This role involves seamless check-ins and check-outs, personalized recommendations on services and products, and handling customer inquiries with professionalism.Key...

**Job Description**: **OBJECTIVE**: The Spa Receptionist welcomes all spa guests / members who enter the spa and fitness area as well as primarily support in the successful booking of spa treatments. They are responsible for providing customised, personal attention, anticipating the guests’ / members’ needs, and escorting them to the appropriate areas...

Position Requirements: - Must be detail-oriented and have the ability to multitask. - Ability to be efficient and productive in a luxury, fast-paced environment. - Must have the enthusiasm and possess excellent customer service skills. - Must possess basic math skills. - Enjoy working with people and possess a friendly and outgoing personality. - Excellent...

_Performing different types of massages, beauty treatments, and wellness therapies. _ - _Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. _ - _Communicating with guest during massages to adjust massage techniques as required. _ - _Resolving guest complaints and reporting any accidents to the supervisor. _ -...

Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. - Have experience in prenatal services including reducing edema, lower hip, back pain and improving circulation. - Handle Guests’ questions and concerns professionally and courteously. - Possess the ability to work without...