Assistant Manager, Quality Assurance

15 hours ago

West Region, Singapore bd96b3dc-1898-4296-b027-00731d0c3934 Full time $80,000 - $120,000 per year

OVERVIEW

We are seeking a highly motivated and experienced Assistant Manager of Quality Assurance to join our team in Singapore. The ideal candidate will have a minimum of 5 years of relevant experience in the quality field. This role requires experience in process development, audit program management, and strong leadership skills. Proficiency in analytical thinking and excellent presentation skills are essential. Experience in the logistics industry is added advantage.

JOB TASKS AND SPECIFICATIONS

  1. Lead & Ensure the Quality Management System is in place in the organization.
  2. Site QA monthly reporting, monitoring and follow up.
  3. Co-ordinate, measure and evaluate the effectiveness of Customer Engagement, Retention & Satisfaction Program.
  4. Co-ordinate with the process owner to establish the root cause and problem-solving action plans with regards to customer complaints, feedback or quality issues.
  5. Co-ordinate company Quality Initiatives, programs and implementation.
  6. Participate in Company Business Continuity Plan, Emergency Preparedness Plan, Crisis Management and Control.
  7. Participate in Selection, Qualification of new suppliers, vendors or subcontractor.
  8. Conduct Quality Awareness & Orientation program
  9. Conduct Internal Quality System and Process audit.
  10. Conduct Quality Auditor training based on the Quality requirement.
  11. Perform other job-related duties as and when requested by superior.

JOB REQUIREMENTS

  • Candidates must possess at least a Bachelor's Degree or Professional Degree in any field.
  • At least 5 year(s) of working or more in the QA profession.
  • Must be proficient in English & Chinese, both in writing and speaking.
  • Must have experience in implementing ISO 9001:2015 QMS.  Other ISO implementation experience in ISO 22000 / 13485 / 22000 and GDP is an advantage.
  • Experience in Regional Exposure is an advantage.
  • Mature and able to work independently.
  • Excellent leader and team player.
  • Excellent communication and presentation skills.
  • Knowledge in SPC, QC 7 Tool or other Problem-Solving Techniques

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