Assistant, Operations Admin

2 weeks ago

North Region, Singapore Goldbell Leasing Pte Ltd Full time $68,000 - $108,000 per year

Location: 59 Senoko Road, Singapore 758123

Working Hours: Monday – Friday, 8:30 AM – 5:30 PM (occasional weekends for driver briefings)

Salary: From $2,680 + $40 mobile allowance (OT eligible)

Employment Type: Full-time

Job Responsibilities

  • Coordinate accident cases with hirers, contractors, reporting vendors, workshops, insurers, and third parties
  • Work with the settlement team to manage high-liability accident cases and achieve timely, cost-effective resolutions
  • Liaise with GBL-appointed accident contractors to ensure quick turnaround of accident vehicles
  • Collaborate with insurers to close cases where feasible
  • Update monthly claims status reports provided by insurers
  • Issue third-party excess invoices to clients for liability-down cases upon receipt of GIA reports
  • Conduct roadshows to educate client drivers on accident reporting and safety procedures
  • Handle own damage accident claims in line with GIA reports
  • Raise own damage excess billing to clients once vehicles are repaired
  • Prepare and send notification letters to clients upon receipt of GIA reports
  • Compile weekly summaries on accident vehicles currently at contractors' workshops
  • Liaise with the internal workshop on accident replacement vehicles when required
  • Monitor collection of vehicles after completion of accident repairs
  • Liaise with contractors daily for repair quotations
  • Send repair quotations to clients within two working days after accident assessment for non-accident related repairs
  • Perform other ad-hoc duties as assigned by supervisor

Requirements

  • Minimum NITEC qualification
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • No prior experience required (training will be provided)
  • Class 3 driving license preferred (beneficial for understanding safe driving and insurance claims)
  • Comfortable conducting driver roadshows/briefings in workshop environments (around 5 times a month, including occasional weekends)
  • Singaporeans only

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