Manager, Volunteer Resource Optimisation

2 weeks ago

Singapore National Council Of Social Service Full time $40,000 - $80,000 per year

**What the role is**
- This position helps to build more effective and impactful Social Service Agencies (SSAs) by creating change at the organisational level (e.g., organisational processes and practices) in the aspect of volunteer management. The role involves:
1. Working with multiple stakeholders in the volunteerism ecosystem (e.g., public agencies, social service agencies, corporates) to pilot, draw learnings and scale projects which aim to strengthen volunteer management capabilities in the Social Service Sector.
2. Identifying trends in volunteerism and gaps in volunteer management based on research studies and ground sensing efforts and create and implement recommendations on the way forward.
Through the effort, the role helps to build a stronger Social Service Sector that is augmented in manpower strength by volunteers, thereby creating a more resilient Sector, and a caring and inclusive Singapore.
The role will also lead NCSS effort in employee engagement, through volunteerism as part of Public Service Cares.
1. Collaborate with multiple stakeholders in the volunteerism ecosystem to pilot, draw learnings and scale projects.
Example: Corporate Volunteering Pilot
- Work closely with MCCY, NVPC, MSF, AIC, SG Cares Volunteer Centres, SSAs and corporates to pilot a new model for corporate volunteerism.
- Influence volunteer partnership models between corporates and community partners to achieve regular and sustained volunteerism at scale.
- Provide suggestions to overcome challenges faced during the pilot.
- Co-organise engagement sessions to facilitate cross sharing of good volunteer management practices.
- Collect and analyse data (quantitative and qualitative) from participating agencies.
- Draw learnings from the pilot project by observing the volunteering sessions, through meetings, engagement sessions and data / feedback collected from all participants.
- Create recommendations on the way forward to scale the new model for corporate volunteerism at a national level.
- Post pilot, to profile participating agencies and volunteers to acknowledge their contribution and rally more corporates and community partners to make the changes required.
- Provide regular progress updates on the pilot project to senior management.
Identifying trends in volunteerism and gaps in volunteer management (e.g., Risk Management in Volunteer Involvement) based on research studies and ground sensing efforts and create and implement recommendations on the way forward.
3. Create and implement initiatives for NCSS employees to contribute to the community through volunteerism.
- Identify and build sustained volunteer partnerships with suitable social service agencies to meet their organisation needs.
- Recruit, onboard and deploy colleagues to suitable volunteering opportunities.
- Support colleagues in their volunteering journey and create avenues for feedback.
- Increase employee participation rate at a year-on-year basis.
- Work with social service agencies to determine and articulate the impact made.
4. Any other duties as assigned.
**Personal Competencies**:
- Good analytical and planning skills
- Good problem-solving and innovative skills
- Good interpersonal and communication (writing and presentation) skills
**Skills & Knowledge**:
- Stakeholder Management
- Project Management
**Experience**:
- At least 3 years of relevant working experience, including pioneering work.
- Volunteering and/or volunteer management experience (preferred)
**What you will be working on**
**What we are looking for

  • Senior Manager, Volunteer Resource Optimisation

    7 days ago

    Singapore National Council of Social Service Full time

    **What the role is** - 1. This position develops, pilots, and executes initiatives to catalyse meaningful volunteerism between social service agencies and volunteers, to nurture a caring and inclusive society under the SG Cares movement. 2. Collaborating with internal and external stakeholders, the role seeks to enhance social service agencies’...

  • Senior Manager, Volunteer Resource Optimisation

    5 days ago

    Singapore NCS National Council of Social Service Full time

    This position helps to build more effective and impactful Social Service Agencies (SSAs) by creating change at the organisational level (i.e., organisational structure, practices, and technology) in the aspect of volunteer management. The role involves: 1. Overseeing the funding scheme for SSAs to hire dedicated volunteer manager and relationship building...

  • Senior Manager, Volunteer Resource Optimisation

    3 days ago

    Singapore National Council of Social Service Full time

    **What the role is** - This position helps to build more effective and impactful Social Service Agencies (SSAs) by creating change at the organisational level (i.e., organisational structure, practices, and technology) in the aspect of volunteer management. The role involves: 1. Overseeing the funding scheme for SSAs to hire dedicated volunteer manager and...

  • Manager, Volunteer Resource Optimisation

    1 week ago

    Singapore NCS National Council of Social Service Full time

    This position helps to build more effective and impactful Social Service Agencies (SSAs) by creating change at the organisational level (e.g., organisational processes and practices) in the aspect of volunteer management. The role involves: 1. Working with multiple stakeholders in the volunteerism ecosystem (e.g., public agencies, social service agencies,...

  • Manager, Volunteer Resource Optimisation

    7 days ago

    Singapore National Council of Social Service Full time

    **What the role is** - This position helps to build more effective and impactful Social Service Agencies (SSAs) by creating change at the organisational level (e.g., organisational processes and practices) in the aspect of volunteer management. The role involves: 1. Working with multiple stakeholders in the volunteerism ecosystem (e.g., public agencies,...

  • Volunteer Management Executive

    4 weeks ago

    Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time

    Roles & ResponsibilitiesContract Duration: 11-monthsWork Location: Tai SengWork Hours: 8.30am - 6pm (Mon-Thu), 8.30am - 5.30pm (Fri)Job Responsibilities:Develop and execute strategies to recruit and retain committed volunteers. Oversee end-to-end volunteer administration, including registration, scheduling, and record-keeping. Organise and coordinate...

  • Volunteer Management Executive

    2 days ago

    Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time

    Contract Duration: 11-months Work Location: Tai Seng Work Hours: 8.30am - 6pm (Mon-Thu), 8.30am - 5.30pm (Fri)Job Responsibilities: Develop and execute strategies to recruit and retain committed volunteers. Oversee end-to-end volunteer administration, including registration, scheduling, and record-keeping. Organise and coordinate volunteer training...

  • Volunteer Management Executive

    3 days ago

    Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time

    Roles & Responsibilities Contract Duration: 11-months Work Location: Tai Seng Work Hours: 8.30am - 6pm (Mon-Thu), 8.30am - 5.30pm (Fri) Job Responsibilities: Develop and execute strategies to recruit and retain committed volunteers. Oversee end-to-end volunteer administration, including registration, scheduling, and record-keeping. Organise...

  • Volunteer Management Executive

    7 days ago

    Singapore New Life Community Services Full time

    New Life’s Volunteer Management team plays a vital role in building up the capability of the organisation’s ability to network, engage and retain its volunteers. As a Volunteer Management Executive, you are a vital co-labourer and co-creator in the team’s effort to create a volunteer friendly culture within New Life where fulfilled volunteers are...

  • Assistant Manager, Human Resources

    5 days ago

    Singapore National Volunteer & Philanthropy Centre Full time

    COMPANY DESCRIPTION The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. We invite you to join us in building a #CityofGood together. The People & Corporate Services, HR team aims to cultivate a work environment...