In-Room Dining Server

3 days ago

East Region, Singapore DUSIT THANI Full time $30,000 - $60,000 per year

The In-Room Dining Server is responsible for overseeing daily in-room dining operations, ensuring guests receive exceptional service that reflects the hotel's high standards.

KEY RESPONSIBILITIES:

  • Supervise and support the in-room dining team to ensure prompt, courteous, and professional service delivery.
  • Coordinate food and beverage orders between guests, kitchen, and service staff to ensure timely and accurate delivery.
  • Inspect trays, trolleys, and setups before dispatch to ensure presentation and standards are met.Handle guest requests, inquiries, and complaints with professionalism and ensure guest satisfaction.
  • Monitor daily operations and assist during peak hours to maintain service efficiency.
  • Train, guide, and motivate team members to uphold hotel service standards and grooming requirements.
  • Ensure accurate order entry, billing, and posting of charges in the hotel system.
  • Conduct daily inventory checks of equipment, linen, and amenities, and ensure proper stock control.
  • Work closely with the Kitchen, Housekeeping, and Front Office to coordinate service flow and special arrangements.
  • Ensure compliance with hygiene, safety, and sanitation standards at all times.

REQUIREMENTS

  • Minimum 1–2 years of experience in Food & Beverage service, preferably in a hotel or similar environment.
  • Previous experience in in-room dining or room service is an advantage.
  • Good knowledge of food and beverage service standards and procedures.
  • Pleasant personality with excellent communication and interpersonal skills.

BENEFITS

  • Company Transport pick-up/drop-off point: near Simei MRT
  • Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
  • Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

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