Senior / Manager, Senior Learning & Volunteerism (Development & Planning)

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Lead a team to drive engagement of potential partners in the sector and conduct grant calls to onboard partners for senior learning and volunteerism initiatives:

• Oversee the operations (i.e. fund administration, tracking, reporting, engagements and marketing) of the initiatives together with a team of account managers.
• Regularly engage partners on challenges and issues in meeting KPIs and mitigate challenges that are within our control (e.g. able to conduct a review of the manpower funding framework leading to reallocation of budget for partners to drive the funded initiatives with greater efficiency and impact).
• Continuously working with team to improve the progress reporting and operational processes between C3AD and partners for better efficiency and profile seniors and partners through stories, testimonials & publicity.
• Drive administration of surveys and any other data collation methods to support evaluation of future funding tranches for learning and volunteerism intiatives.
• Set up the structure for a Community of Practice / Networking platform to engage partners on collaboration opportunities, recruitment and retention issues regularly.
• Work with policy makers to grow the senior learning and volunteerism space by supporting a network of partners to offer a diversity of programmes and opportunities covering various interests.
• Capability build partners to scale up and sustain learning and volunteering for seniors.
• Develop and drive new ideas to strengthen the connection between learning and volunteerism initiatives to bring about greater impact and benefits to seniors.
• Support corporate planning functions, including workplan and budget cycles.

This role is on 2 years contract, subject to renewal.

Job Requirements

• A good bachelor's degree in any discipline with at least 8 years of working experience and 2 years in managerial capacity in a leadership role, preferably in the social service or healthcare industry.
• Strong experience in policy formulation, public grant governance and administration, strategy development and project management in public sector.
• Excellent communication and people management skills to mobilise and interact with multiple stakeholders to move towards a collective purpose.
• Strong analytical and problem-solving skills to achieve operational efficiencies in a timely manner.
• Display good understanding on the senior volunteerism sector and how it relates to senior learning.
• Resourceful and has deep understanding on the functions of the health and social care industry and how senior volunteerism and learning can play an integral role.
• Able to translate complex ideas into implementation plans for team to execute.
• Display willingness to learn and collaborate with other divisions and be able to think through analytically on challenges / assigned tasks and provide constructive inputs to improve work processes.
• Experience in development of volunteerism / learning sector, especially with senior volunteers and learners, would be advantageous.