Service Engineer

2 weeks ago

Central Region, Singapore Transmedic Pte Ltd Full time $80,000 - $120,000 per year

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Key Responsibilities

  • Install, maintain, and repair Linear Accelerators (Linacs) and associated radiotherapy equipment in hospitals and cancer treatment centers, ensuring compliance with manufacturer specifications and safety standards.
  • Provide technical support in the commissioning, operation, maintenance and de-commissioning of medical equipment;
  • Provide technical advice and consultation to customer on product related enquiry, including linac systems
  • Perform on-site diagnostics and troubleshooting of Linac systems, including mechanical, electrical, and software-related issues, to minimize equipment downtime.
  • Monitor the Preventive Maintenance program to ensure minimal disruption to operations and to ensure that medical equipment is safe for use at all the times
  • Respond to customers' requests by troubleshooting problems and take corrective actions within targeted timeline;
  • Attending to daily service requests, breakdowns and provide service support;
  • Attend all emergency calls during office or non-office hours, including weekend and Public Holidays;
  • Provide good services to the stakeholders; ensuring high level of customer satisfaction
  • Develop strong customer relationships, negotiating and closing contracts and developing the technical services business;
  • Ensure that all scheduled servicing and reactive maintenance tasks are completed on time and in full;
  • Participate in continuous training and certification programs to stay updated with evolving Linac technologies and service methodologies.
  • Any other duties as assigned by the service manager, including support for other radiotherapy or diagnostic imaging systems as needed.

Pre-Requisites (Qualifications & Experience)

  • Minimally possess a Bachelor's Degree in Electronics , Electrical  & Computer Engineering & Biomedical Engineering
  • Strong background and understanding in electronics, electromechanical
  • Knowledge in Information Technology and/or a wide range of medical product
  • Minimum 3 years of field experience in the medical industry
  • Candidates with experience in servicing Linac, CT & MRI will have added advantage
  • Possess good troubleshooting skills
  • Able to travel locally and overseas as and when required
  • Able to perform shift and standby duties; must be able to work at odd hours weekends and public holidays
  • Able to work independently with minimum supervision

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.

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