Executive, Guest Service

We Are HiringAre you a people person with a knack for turning every interaction into a memorable experience? From greeting guests with a smile to resolving any concerns with finesse, join Aniba as a Guest Relations Executive to create positive, lasting impressions and foster an environment where every guest leaves with a smile. Join us and be the face of...

Job Description:Welcome guests upon arrival and check-in according to establish standards and procedures.To provide courteous and efficient service and if possible to comply with each and every guest request.Check out guests courteously and accurately.Take ownership of problems, handle guest complaints promptly according to established procedures and then...

Responsibilities:• Ensures that rooms are clean and ready for guests' arrivals.• Attends to guests' complains and requests promptly.• Blocks out of service rooms for preventive maintenance.• Responsible for the daily room assignments according to resources available.• Responsible for the daily processing of guest rooms cleaning by Room...

We are looking for a professional Guest Relations, Concierge to support our restaurant outlets at Capitaspring. The successful candidate will play a critical role in delivering professional and expert concierge services to customers.Job Responsibilities:To deliver professional and expert concierge services to customers.To handle customer requests,...

About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. Job Description You will: - Assist residents with check-in and...

Key ResponsibilitiesServe as the main point of contact for a portfolio of assigned clients, ensuring their inquiries and requests are handled promptly and professionally.Support the execution of sales and operational plans, including client follow-ups and service coordination.Prepare proposals, service agreements, and other relevant documentation for client...

Job Scope:Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.Interact...

Job Responsibilities:Provide personalized food and beverage services to Club Members and guestsMust be able to communicate in EnglishPlan table arrangement; set-up and clear tables where required.Take F&B orders and repeat orders to ensure correct orders have been taken.Pick-up orders from the Kitchen / Bar and serve them to Members / Guests.Enter charges in...

YOUR MISSIONAs one of our Service Captains, you'll be the superhero behind the scenes and out front, helping our team deliver exceptional service and ensuring our guests have an amazing time from the moment they walk in until the last bite of dessert. You'll be working closely with our management team to keep the restaurant running smoothly, all while making...

Responsibilities:Receive, categorize and process daily user emails and direct messages, respond promptly and record processing results;Escalate complex or special issue emails and transfer to relevant departments, collaborate with team to ensure timely response to customer needs;Organize customer feedback and assist in optimizing service processes;Track...