Manager, Customer Service

ResponsibilitiesServe as the first point of contact for customers via phone, email, and in-person.Manage inquiries, service requests, and complaints with timely follow-up and resolution.Record and update customer details for follow-up and database accuracy.Coordinate with internal teams to ensure smooth waste collection and service delivery.Oversee...

Customer Service Manager5 days ( Mon-Fri )Location: TuasBasic Salary: $4000 - $4200Responsibilities:Lead, coach, and mentor the customer service team to achieve high service standards.Oversee customer service operations, ensuring timely resolution of inquiries, complaints, and escalations.Manage key client accounts, ensuring contract adherence, service...

Responsibilities:Reports to Operations Manager/Project Engineer, coordinate between Project Team and Vendors.Hands on experience on servicing and troubleshooting of machineries and equipment.Plan PM & CM schedule and monitor status.Plan, supervise and manage daily work schedule for workers.Monitor Stock/spare parts level.Willing to hands on technical repair...

Job Description & RequirementsWhat You'll Do:* Answer and manage all incoming calls, identify caller needs, and redirect appropriately* Welcome and attend to walk‑in visitors as the first point of contact* Coordinate and assign technicians for site inspections and maintenance according to urgency and location* Liaise with internal teams to address and...

_Please whatsapp us your resume at _**98363756 **_for instant interview._ **Allied Container Group** is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector. As part of the team, we are looking for **Customer...

Join our passionate team and revolutionize the supply chain with cutting-edge technologyFull TimeCustomer ServiceAbout UsAllied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector. As part of...

**Objectives of the position**: The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer...

**Customer Service Specialist** Based in Tuas, Singapore **Pacific Refreshments Pte Ltd (The Coca-Cola Company)** is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business...

**Responsibilities**: - Receive and record all inquiries, including caller details and relevant information for follow-up by sales staff. - Assist in creating proposals based on information provided by the Sales and Marketing team. - Prepare invoices and monthly reports for billing purposes. - Maintain filing system and SWM software for waste information...

Objectives of the position:The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction.An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer...