Client Advisors

5 days ago

Central Region, Singapore WilliamSELECT Full time $4,000 - $6,000 per year
We represent some of the most renown luxury fashion / jewellery / lifestyle brands on the ground in their search for passionate individuals to join their teams.

[Your Impact]

Achieving the Performance Targets

  • Consistently achieve of exceed the assigned sales goals set by management
  • Develop existing & recruiting new clientele, using the various CRM tools
  • Achieve the non-sales KPIs including but not limited to Net promoter score, Client Recruitment etc.

Optimizing Client Satisfaction

  • Be the ambassador for the assigned brand, able to provide a meaningful storytelling / consultation on the multiple offerings of the brand.
  • Discover the needs of the clients through meaningful inquisition, delivering a compelling client experience that is individually crafted
  • Be the very first line of objection handling when navigating difficult situations e.g. returns, repairs, problems with purchases.

Store Operations

  • As a team, ensure the operational readiness of the store by participating in the opening and closing, ensuring inventory accuracy by participating in the stock taking, stock counting, loss-control investigations, compliance.
  • Perform the cashiering accurately
  • Ensure items are adjusted according to the global VM guidelines

Others

  • Any adhoc activities, as assigned by the Store Leads

[Key Competencies]

  • Minimum 2 Years of related experience in retail, hospitality or service.
  • Good instinct and passion for the assigned category
  • Effective sales driver, with good upselling and cross selling techniques due to the nature of the job
  • Good communications skills as job emphasizes presentation to clients and collaboration between colleagues
  • Effective time and task management, innate ability to handle pressure when juggling various KPIs and tight timelines
  • Good Team Player

Interested candidates, please click "Apply Now" to apply for this position. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

EA: 19C9592 | R1440234

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