Customer Relations Officer and Administration
2 weeks ago
- Serve as the first point of contact for customers via phone, email, or face-to-face interactions
- Handle customer enquiries, requests, and feedback in a professional and timely manner
- Resolve customer complaints effectively, escalating issues to relevant departments where necessary
- Maintain accurate records of customer interactions using CRM systems or internal databases
- Follow up on customer interactions to ensure issues are resolved to satisfaction
- Collaborate with internal teams (sales, operations, technical support, etc.) to deliver seamless service
- Identify opportunities to improve service processes and customer satisfaction
- Assist in administrative tasks related to customer service (e.g. processing forms, documentation)
- Bachelor's Degree
- Proven experience in customer service, call centre, or front desk roles preferred
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving abilities
- Customer-oriented mindset with patience and empathy
- Able to multitask and work under pressure
- Proficiency in MS Office.
- Fluent in English; additional languages
-
Customer Service Officer
7 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Relation Officer
5 days ago
Singapore Shaw Theaters Singapore Full timeIf you are a dynamic and motivated person who has strong interpersonal skills and more importantly, believe that YOU CAN MAKE A DIFFERENCE to the company, we would like to hear from you._ **RESPONSIBILITIES** - Handle customer calls and enquiries. - Resolve customer complaints and feedback. - Assist in developing customer service policies and procedures. -...
-
Customer Relations Officer
2 weeks ago
Singapore GUAN HO CONSTRUCTION CO (PTE) LTD Full timeCustomer Relations Officer provides administration support to project team and handles project public relation issues. The Customer Relations Officer serves as primary contact point of information flow between Head Office and Project site. CRO duties include maintaining relationship and communicating project activities to project site neighbourhood, and...
-
Customer Relations Officer
14 hours ago
Singapore KWS ENGINEERING & SERVICES PTE. LTD. Full timeAutomotive Manufacturing & Workshop Operations Work Schedule: 6 Days Work Week, East AreaKey Responsibilities Serve as the primary point of contact for customers through phone, email, WhatsApp Business, and walk-ins. Manage customer service bookings, service reminders, job orders, and delivery scheduling. Provide accurate service updates to customers,...
-
Customer Relations Officer
5 days ago
Singapore Seatrium Full time**JOB DESCRIPTION**: - Oversees the Superintendents' offices and Customer Relations (CR) centre - Manages the CR assistant and office assistant - Arranges entry pass, accommodation, transport, carpark and meal for customers - Handles the visitor list, daily planner and Customer Feedback - Prepares Customer Satisfaction Report - Monitors inventory and verify...
-
Customer Relations Officer
5 days ago
Singapore LBD ENGINEERING PTE. LTD. Full timeLiaising between HBD officer and resident about the Building Service Centre - Attending and assist residents query for HBD Building Service Centre - Arrange the weekly, monthly report to HDB, Consultant Town Council - Administration work duties - Liaising with the sub-contractor/site in charge for work schedule update to ensure daily work going smoothlyAny...
-
Customer Relations Officer
1 hour ago
Singapore Parkway Pantai Full timeThe Customer Relations Officer assists guests and patients with all enquiries, and to follow up on inpatient service feedbacks to bridge all service lapses. **Key accountabilities**: - a. Provide directions and assistance to customers with requests and enquiries at the Customer Service Counter in Hospital main lobby and Annexe block lobby. b. To visit...
-
Singapore US Federal Aviation Administration Full time**Duties**: The Administrative and Office Support Student Trainee is responsible for assisting in administrative and office support work as it relates to management, program and administrative analysis, and process evaluation. The student trainee performs a mixture of routine and somewhat complex tasks under the general direction of a manager, project/...
-
Customer Relations Officer
7 days ago
Singapore SCT CONSTRUCTION PTE. LTD. Full time**Job Description**: 1. Address inquiries and public feedback related to project site activities and the environments. 2. Foster positive relationships with residents to work closely with the relevant parties. 3. Conduct regular on-site visits to residents’units for activities such as condition surveys, handing over units with the completed internal work...
-
Customer Relations Officer
2 weeks ago
Singapore 9 LIVES PTE. LTD. Full time**Customer Relations Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...