Centre Executive

6 days ago

Central Region, Singapore NTUC FIRST CAMPUS LIMITED Full time $40,000 - $80,000 per year

We are seeking a motivated and service-oriented Business Operations Centre Executive to join our dynamic team. This role is ideal for individuals who are passionate about engaging with parents and students, delivering excellent service, and playing an active role in the enrolment and growth of our centre.

As a key member of the team, you will not only support day-to-day customer service and enrolment processes but also act as an ambassador of the centre — representing our values, programmes, and commitment to quality education.

Job Responsibilities:

  • Acquire a strong working knowledge of the centre's programmes, services, and processes.
  • Ability to deliver a professional and high-quality service experience in a customer-facing role.
  • Achieve or exceeding enrolment targets while maximising lead conversions
  • Deliver a smooth post-enrolment experience, including orientation and onboarding for parents and students.
  • Take ownership of customer concerns and ensure timely resolution within established service standards (SLAs).
  • Work closely with internal teams to ensure smooth operational flow and a seamless client experience.
  • Support the customer support function in driving continuous improvement of processes to enhance customer satisfaction.
  • Maintain accurate records of enquiries, enrolments, and feedback.
  • Perform any other duties and responsibilities as assigned by Management.

Job Requirements:

  • Minimum GCE 'O' Level / Diploma qualification or equivalent.
  • At least 1 year of experience in a customer service, front desk, or enrolment role (experience in the education sector is an advantage).
  • Strong communication and interpersonal skills, with the ability to engage parents and students positively.
  • Customer-oriented, with a passion for engaging with parents and children.
  • Motivated and proactive in achieving enrolment goals while maintaining excellent service standards.
  • Being effectively bilingual would be a strong advantage.
  • Good organisational and multitasking abilities, with attention to detail.
  • Willing to work shift hours and on both Saturdays and Sundays (2 weekdays and 2 weekends).
  • Flexibility to work across different centre locations as rostered.
  • Good to have knowledge of CRM systems, though being open and willing to learn is just as important.

  • Manager, Data Centre Engineering Operations

    4 days ago

    Central Region, Singapore BTI Executive Search Pte Ltd Full time $120,000 - $180,000 per year

    Job ResponsibilitiesProvide advanced troubleshooting and engineering support for electrical, mechanical, and BMS systems.Lead root cause analysis (RCA), preventive and corrective actions for high-severity incidents.Review and enforce engineering standards, MOPs, and maintenance procedures.Manage asset lifecycle, risk assessments, and ensure compliance with...

  • Call Centre Executive

    17 hours ago

    Central Region, Singapore Healthway Medical Group Full time $30,000 - $45,000 per year

    Position OverviewWe are seeking a dedicated Call Centre Executive to support Healthway Medical Group's Executive Health Screening (EHS) and Medical Concierge services.This role is remote (based in Malaysia) and requires excellent communication skills, strong attention to detail, and the ability to manage patient enquiries with professionalism and...

  • Admin & Operation Executive (Tuition Centre)

    4 days ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $3,000 - $6,000 per year

    Convenient Working LocationGood Career ExposureTues - Sat, to rotate between 2 centresAs an Admin & Operation Executive (Tuition Centre), you will be responsible for the following duties:Provides general administrative support including handling phone calls, emails, and inquiries, maintaining student records, preparing documents and reports, and coordinating...

  • Assistant Centre Manager

    17 hours ago

    Central Region, Singapore Orca Global Pte. Ltd Full time $40,000 - $60,000 per year

    Job Responsibilities:Lead centre teams on day-to-day operations of assigned learning centres.Lead Centre teams to adhere to Standard Operations Procedures to ensure smooth operations of business.Train new hires and coach direct reports.Plan working shift rosters for centre teams to ensure sufficient manpower to cover operating hours of the assigned learning...

  • People Operations Executive

    1 week ago

    Central Region, Singapore Rainbow Centre Singapore Full time $60,000 - $120,000 per year

    Our People and Culture team plans, builds and designs people strategies to ensure that Rainbow Centre has a competent and passionate workforce to meet the aspirations of our service users. The Senior Executive, Shared Services will provide HR support in a Special Education (SPED) School, ensure accurate execution of HR operations, and leverage HR systems to...

  • Data Centre Design Engineer

    4 days ago

    Central Region, Singapore Smart Information Management Systems Private Limited Full time $90,000 - $120,000 per year

    Executive SummarySmart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including...

  • Centre Manager

    2 days ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time

    Good career exposure and opportunityEducation settingsCentral regionAs a Centre Manager (Student Care), you will be responsible for the following duties:Reporting to the Executive Director, the Student Care Manager leads a team of educators and administrative staff to ensure high-quality care.The role involves strategic planning, team leadership, program...

  • APAC Engineering Governance Manager

    2 weeks ago

    Central Region, Singapore Austcorp Executive Full time $90,000 - $120,000 per year

    The Company:This global Critical Services Company with a large team across the Asia Pacific Region are well-renowned within their sector. They are seeking a customer focused Engineering Excellence Manager to provide governance, service excellence and technical support, and ensure smooth delivery of operations to multiple sites across APAC. Required Skills:...

  • Assistant Centre Manager

    4 days ago

    Central Region, Singapore The Supreme HR Advisory Pte Ltd Full time $50,000 - $70,000 per year

    Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 WeekendsWorking Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pmSalary: $3,000 - $4,000Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines (Will need to travel to more than 1 Centre, discuss during interview)Job Responsibilities:1) Customer...

  • fundraiser executive

    2 weeks ago

    North Region, Singapore Adventist Nursing & Rehabilitation Centre Singapore Full time $40,000 - $60,000 per year

    About the role Adventist Nursing & Rehabilitation Centre Singapore is seeking a highly motivated and experienced Fundraiser Executive to join our growing team. This full-time role will be based in the North Region and will play a crucial part in our fundraising efforts, which support our important work in the community.What you'll be doingDevelop and...