Assistant Centre Manager

1 day ago


Central Region, Singapore Orca Global Pte. Ltd Full time $40,000 - $60,000 per year

Job Responsibilities:

  • Lead centre teams on day-to-day operations of assigned learning centres.
  • Lead Centre teams to adhere to Standard Operations Procedures to ensure smooth operations of business.
  • Train new hires and coach direct reports.
  • Plan working shift rosters for centre teams to ensure sufficient manpower to cover operating hours of the assigned learning centres.
  • Lead centre teams and collaborate with customer service teams on customer service related queries and responses.
  • Lead centre teams to execute enrolment strategy in according to plan. Work closely with Enrolment team on meeting enrolment targets.
  • Collaborate with Teachers Team Lead in the respective cluster on teachers' deployment and other requirements.
  • Collaborate with Business Planning team on Time-table optimization.

Key performance indicators:

  • Meet monthly Enrolment targets.
  • Sustain student withdrawals and suspension rates below company threshold.
  • Meet accounts receivables target.
  • Inventory management (Teaching resources)
  • Acceptable rating on Centre audit.

Experience and Qualifications:

  • Diploma and above in Business Administration or Sales and Marketing.
  • 2 years demonstrated experience as in operations role.


  • Preferably from B2C sectors such as Education, Retail or Hospitality sectors.
  • Proficiency in Microsoft Office and knowledge of ERP software.

Working Schedule:

5 Days work week ( 3 Weekdays and 2 Weekends)

Weekday: 1pm to 9pm

Weekend: 9am to 6pm



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