Business Operation Manager

Global Vantage Innovative Group (GVig) is a fast-growing global beauty company with a world-class in-house manufacturing and OEM division. As our client base expands, we are looking for a highly organized and driven Business Operation Manager to take complete ownership of our order fulfillment lifecycle.

This is not a typical planning role. As the Business Operation Manager, you will be the central hub of our manufacturing operations, acting as the business owner for every sales order from the moment it comes in to the moment it ships out. If you are a natural problem-solver who thrives on creating order from complexity and wants to make a direct impact on business success, this role is for you.

Your mission is to ensure we deliver on our promises to clients with precision, efficiency, and cost-effectiveness. You will be the critical link between our Sales, Procurement, Production, and Logistics teams.

●      Order-to-Plan Translation:

○      Receive incoming sales orders from the Commercial team and translate them into a clear, actionable production plan.

○      Serve as the primary point of contact for the sales team regarding order status, timelines, and feasibility.

●      Material & Procurement Coordination:

○      Collaborate closely with the Procurement team to verify that all necessary raw materials and packaging components are available to meet the production schedule.

○      Proactively flag any potential material shortages and work with the team to find solutions.

●      Production Scheduling & Management:

○      Work hand-in-hand with the Production team to create and manage the day-to-day manufacturing schedule.

○      Monitor production progress against the plan, identify any bottlenecks or delays, and proactively solve issues to keep things on track.

●      Operational Cost Management:

○      Monitor and manage operational costs related to production runs, including material wastage, labor, and logistics.

○      Continuously identify and recommend opportunities for cost savings and efficiency improvements within the order-to-dispatch process.

○      Work with the logistics team to ensure dispatch methods are both timely and cost-effective.

●      Finished Goods & Logistics Coordination:

○      Ensure a seamless handover of finished goods from Production to the Warehouse.

○      Coordinate with the Logistics team to ensure products are packed correctly and dispatched on time to meet client deadlines.

●      You are Meticulously Organized: You have exceptional attention to detail and can manage multiple moving parts without letting anything fall through the cracks. You love checklists, timelines, and a well-executed plan.

●      You are a Natural Problem-Solver: You don't just identify problems; you take the initiative to solve them. You can think on your feet and find creative solutions when faced with unexpected challenges.

●      You have an Entrepreneurial Mindset: You take immense ownership of your work. You treat every order as if it's for your own business and are driven to deliver excellence.

●      You are Commercially-Minded: You understand how operational decisions about time, materials, and shipping directly impact the company's bottom line.

●      You are a Great Collaborator: You are a clear and proactive communicator who can work effectively with people from different teams to achieve a common goal.

●      A degree in Supply Chain, Operations Management, Engineering, Business, or a related field.

● years of experience in a relevant role such as production planning, operations coordination, or supply chain management, preferably within a manufacturing environment.

●      Proven experience in managing complex processes and coordinating between multiple teams.

●      A strong understanding of the end-to-end production lifecycle is highly desirable.