F&B Area Manager

1 week ago

NorthEast Region, Singapore Food Republic Pte Ltd Full time $80,000 - $120,000 per year

Description:

Supporting the Food Atrium Division's F&B Team in implementing business plans for various drinks/food stalls and restaurants, an Assistant/Area Manager is responsible for all the staff in the stalls that he/she is taking charge (up to 10 staff per stall). He/she is in-charge of the KPIs of all the stalls under his/her charge. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back-office support, the Assistant/Area Manager also recruits, trains and motivates staff.

Role & Responsibilities:

  • Oversee the assigned drinks/food stalls/restaurants' daily operations to ensure efficiency, quality, service standards and cost-effective management of resources
  • To create, update and audit the drinks/food stalls/restaurants' SOP and ensure that the SOP is observed consistently by the team
  • Provide necessary guidance & consultation on food preparation and conduct regular food audits to ensure the consistency of all products
  • To work one full day in each drinks/food stall/restaurant per week and discuss observations and to cover shifts as and when short of manpower.
  • Manage, groom and motivate the team to foster continuous improvement
  • To assist in staff recruitment selection, on job training, performance management & disciplinary/dismissal issues as required.
  • Ensure food hygiene and safety standards are always observed with regular audits
  • Oversee the planning of duty rosters and ensure prudence
  • Ensure strict adherence to local regulations and labour laws
  • Conduct frequent staff performance appraisal exercise when necessary
  • Assist in new stall set ups, including planning of the new stall layout and equipment purchase
  • Analyse and propose sales & promotional strategies to achieve higher revenue
  • Assist to plan, formulate and/or review new products and/or menu selling price from time to time
  • Conduct timely reviews on food and operating costs to ensure that they are in line with the budget
  • Any other duties as assigned

REQUIREMENTS:

  • At least 3 years of proven track record in managing multiple-outlet format of F&B stores
  • Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates
  • 5 days work week, on rotating shift basis

PERSONAL ATTRIBUTES:

  • Self-motivated and able to work in a fast-paced environment
  • The ability to work under pressure and handle challenging situations
  • Good communication & people skills
  • A strong commitment to customer service
  • Passionate about F&B industry
  • The ability to understand and analyse sales figure and its cost implications
  • Planning and organizational skills
  • Knowledge of IT preferred
  • Willing to travel within Singapore

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