Senior Executive

2 days ago


West Region, Singapore Jobline Resources Pte Ltd Full time

Responsibilities


• As a Senior Executive, you will be supervising a team that focuses on on/offboarding activities and be the subject-matter expertise; monitor and follow-up on workload distribution and facilitate quality assurance observations to ensure service standards are met.


• Provide HR administrative and advisory support in a consistent, accurate and timely manner.


• Ensure that the service level agreement (SLA) and key performance indicators (KPIs) within HR Shared Services are consistently met, reviewed, and revised when appropriate.


• Oversee and manage all agreed HR processes and ensure the services are delivered in line with policies and relevant Legislation requirement.


• Monitor, analyse and report appropriate metrics to measure and demonstrate the performance of the HR Shared Services to wider stakeholders and customers.


• Analyse work process design to implement improved processes and suggest appropriate solutions or improvements to raise the overall customer experience and efficiency.


• Coach the HR shared services team on complex HR issues.


• Any other duties deemed reasonable and necessary by the business.

Requirements


• Degree in Human Resource or Business related discipline.


• At least 3 years of HR experience.


• Minimum 1 year experience in a supervisory role.


• Experience in handling medical job family would be an advantage.


• Able to work under tight timeline and respond to changing priorities.


• Fast learner, multi-tasker and strong team player.


• Able to prioritise work, organised, meticulous and proactive.


• Proficient in MS Office (Word, Excel).


• Interested in exploring technological system solutions to automate repetitive tasks.

Licence no: 12C6060


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