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Restaurant Assistant Manager

2 weeks ago

Central Region, Singapore The Ritz-Carlton Millenia Singapore Full time $2,000 - $60,000 per year

Supporting Management of Bar Activities and Upkeep


• Ensures high quality products and presentations.


• Supervises daily shift operations.


• Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory.


• Maintains food handling, sanitation and cleanliness standards.


• Operates all department equipment as necessary.


• Assists floor staff during busy periods.


• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.


• Reports malfunctions in department equipment.

Ensuring Bar Team Delivers Exceptional Customer Service


• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.


• Sets a positive example for guest relations.


• Interacts with guests to obtain feedback on product quality and service levels.


• Observes service behaviors of employees.


• Empowers employees to provide excellent customer service within guidelines.

Modeling and Holding Bar Team Accountable to High Standards of Work


• Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws.


• Trains staff on cash handling and credit policies and procedures.


• Trains staff on liquor control policies and procedures.


• Supervises adherence to all liquor control policies and procedures.


• Ensures compliance with all Bar/Lounge policies, standards, and procedures.


• Maintains standards for bartender and cocktail service.


• Supervises adherence to all cash handling and credit policies and procedures.

Facilitating the Performance of the Bar Team


• Ensures all employees have proper supplies, equipment and uniforms.


• Helps train employees in safety procedures.


• Uses all available on the job training tools for employees.


• Communicates performance expectations in accordance with job descriptions for each position.


• Coaches employees regarding performance on an on-going basis.