HRIS Analyst

Responsibilities

• Support SAP SuccessFactors implementation and provide ongoing support for all modules within the South Asia region.
• Drive the successful deployment, optimization, and maintenance of our HR systems to support our HR operations
• Identify opportunities for process automation, streamlining workflows, and improving data accuracy and integrity within SuccessFactors.
• Track and report on the adoption rate of SuccessFactors modules within the South Asia region, including user engagement, completion of HR processes, and utilization of self-service features.
• Monitor system performance, identify areas for improvement, and implement enhancements to optimize system efficiency and user experience.
• Measure the effectiveness and timeliness of issue resolution for system-related incidents or inquiries raised by end-users, ensuring high levels of customer satisfaction.
• Evaluate the effectiveness of user training programs and materials to ensure successful user onboarding and competency development.

Requirements

• Bachelor's Degree in Information Technology, Computer Engineering / Computer Science, System Analysis, or in related fields
• Demonstrated proficiency in implementing and supporting SAP SuccessFactors modules, including Employee Central, Performance Management, Learning Management, Recruitment, Onboarding, and more.
• Strong understanding of HR system configurations, including data fields, workflows, permissions, and integrations to align with business requirements.
• Proficiency in analyzing HR data, generating reports, and presenting insights to drive data-driven decision-making and process improvements.
• Proven experience in providing technical support to end-users, resolving system issues, and ensuring system stability.
• Knowledge of HR data privacy regulations and best practices to ensure data integrity, security, and compliance.
• Ability to manage allocated projects, ensure timely delivery, adhere to project plans, and manage stakeholders effectively.
• Ability to facilitate change management activities, including user training, communication, requirements gathering and adoption of HR systems across the organization.