1 Year Complaints Manager

To deliver professional and expert concierge services to customers. Interact with customers to provide information in response to inquiries and to handle and resolve complaints. Establish relationships with customers with a positive customer experience feeling after every contact. Communicate responses in a clear, professional, timely and concise...

We are looking for a dedicated and detail-oriented **Assistant Operations Manager** to join our dynamic team and support our Operations Manager in ensuring flawless execution of daily operations and long-term success. - **Support the Operations Manager**: Assist the Operations Manager in key tasks such as overseeing restaurant operations, managing staff, and...

**Job Responsobilites** - Set Objective, follows through Vision and Mission for the Bistro. - Drive both food and beverage revenue and plan forecast. - Oversee accurate cash-up procedures and ensure necessary paperwork is complete. - Set up and follow through the SOP for beverage recipe ensuring consistence taste standard for beverages. - Ensure adherence to...

• Support daily HR tasks and ensure smooth HR operations. • Handle recruitment, from sourcing to arranging interviews. • Manage onboarding, offboarding, and work pass matters. • Keep dormitory and foreign worker records updated. • Resolve workplace conflicts and disciplinary issues. • Manage incident records, including investigations and...

Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met - Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers - Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ...

**JOB SUMMARY/ JOB OVERVIEW**: - We are looking for a _**F&B Manager**_ _who will be responsible for the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction._ **DUTIES & RESPONSIBILITIES**: - Maintaining...

Responsible for the day-to-day operations and administration of the restaurant. - To provide and ensure operating standards are according to procedures and standards established by the F&B Department. - Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer,...

Provide friendly, attentive, and timely service to create an exceptional experience for all of our guests. Attempt to limit problems and liability related to customers. - To prepare and serve alcoholic and non-alcoholic drinks consistently with company’s beverage standard. - Assist manager in the efficient running of the day to day operation including set...

**WE ARE EXPANDING!** **WHAT TO EXPECT**: - The 1-year rotational program gives you exposure to various roles within the operations/facilities you are assigned - Learn about the various areas of Operations within the industry - Possibility of being hired permanently in a supervisory/managerial position (for excellent performers). - Specialization...

. **WHAT TO EXPECT**: - The 1-year rotational program gives you exposure to various roles within the operations/facilities you are assigned - Learn about the various areas of Operations within the industry - Possibility of being hired permanently in a supervisory/managerial position (for excellent performers). - Specialization Options after 1 year:...