Store Operations Manager

14 hours ago

Orchard, Singapore Pave Group Full time

Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
- Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
- Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
- Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
- Create Inventory list at month end and maintain Work Schedule Record system data accurately
- Maintain the smooth operation of stores through cooperation with other department
- Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
- Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress

**Job Requirement**:

- 5 to 6 days work per week
- Minimally 1 day off a week, 6 days off per month excluding public holidays
- 8 hours work per day, 1-hour break time
- Able to work on weekends (preferred)
- Experienced as F&B Manager at least 2 years +
- Hygiene certificate would be an advantage

**Job Types**: Full-time, Permanent

**Salary**: $3,500.00 - $4,000.00 per month

Schedule:

- Holidays
- Shift system
- Weekend availability

Supplemental pay types:

- 13th month salary
- Yearly bonus

**Experience**:

- Retail sales: 2 years (preferred)

Work Location: In person

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