Store Operations Manager
1 week ago
Offer the best in class customer service, manage the sales team member to ensure the team's objectives and sales goal are met
- Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers
- Build and manage daily budget for Sales team based upon Yearly Sales Budget agreed with HQ Japan
- Issue the Preliminary reports and control Productivity, Hours worked at capita, Rate of remaining goods, and Production loss management
- Create Inventory list at month end and maintain Work Schedule Record system data accurately
- Maintain the smooth operation of stores through cooperation with other department
- Set-up a milestone to improve hygiene management and keep the outlet always clean and tidy
- Do PDCA cycle (Plan-Do-Check-Act) with Store Manager on a quarterly basis to further confirm and improve progress
**Job Requirement**:
- 5 to 6 days work per week
- Minimally 1 day off a week, 6 days off per month excluding public holidays
- 8 hours work per day, 1-hour break time
- Able to work on weekends (preferred)
- Experienced as F&B Manager at least 2 years +
- Hygiene certificate would be an advantage
**Job Types**: Full-time, Permanent
**Salary**: $3,500.00 - $4,000.00 per month
Schedule:
- Holidays
- Shift system
- Weekend availability
Supplemental pay types:
- 13th month salary
- Yearly bonus
**Experience**:
- Retail sales: 2 years (preferred)
Work Location: In person
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