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Store Manager

3 weeks ago

Orchard, Singapore Under Armour Full time

**Values & Innovation**:
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

**Purpose of Role**:
The Retail Store Manager acts as the “Business Owner” of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team of teammates in achieving sales and profitability targets. The Retail Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.

**Your Impact**:
**Sales & Omni**
- Establish and execute a strategic plan to achieve planned sales and key performance indicators.
- Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
- Drive performance through consumer service, human resources, inventory control, and store appearance.

**Brand image & Customer Experience**
- Act as the leader on duty and consistently models the brand’s service standards and selling behaviors.
- Build loyalty through in-store experience, using data capture, endless aisle, and other omni-channel solutions.

**Retail Operations**
- Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment.
- Oversee and ensure efficiency of all daily operational procedures.
- Complete store audit compliance and shrink results aligning with loss prevention standards.
- Manage payroll and schedule adjustments maximizing productivity and to achieve payroll and sales targets.
- Lead visual directives including planning, scheduling, and executing within allotted timeframe.
- Analyze merchandise reports and moves to maximize presentation.
- Lead day to day store merchandising by ensuring that the store team understands and maintains
- Under Armour brand standards and sell through adjustments are held true to the Floor Set overview.
- Partner with Merchandising DOR for replenishment - Fill the Floor, power open/closes, and adjustments.
- Perform “level-sets” and make sure the store is replenished by pushing all goods to the floor.
- Maintain Under Armour safe environment of neat, clean, and organized sales floor, cash wrap and fitting room.

**.**:
**Leadership & Team Collaboration/Management**
- Motivate and inspire the team through Under Armour’s Core Competencies, and I WILL behaviors.
- Communicate expectations for achieving brand, performance, and behavior standards.
- Build relationships with teammates, peers, and supervisors to lead positive change.
- Lead the management team through execution of all performance management tools.
- Effectively communicate with the management team to align and help drive business strategy.
- Proactively seek personal learning and development opportunities to build leadership skill set.
- Maintains Store Accountability for Under Armour Policies and Procedures.
- Train and develop team on business acumen to drive business performance.
- Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed.
- Recruit, hire, develop, and retain high performing teammates.
- Teach, train and coach the store leadership team through completion of Division of Responsibilities (DOR).
- Develop succession plans creating career paths for teammates including encouraging internal opportunities.
- Collaborate with the District Manager to resolve teammate challenges.
- Provide performance insights to teammates through ongoing feedback and formal reviews.
- Engage in compensation decisions in partnership with their manager.
- Manage store census, seasonal hiring and turnover, network, recruit, and interview based on assessments.
- Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.

**Qualifications**:
The proficiency levels (knowledge, skill, and/or ability) of a successful Assistant Store Manager are listed below.
- Competence in supervising daily operational responsibilities to ensure the store's success, encompassing store operations, visual merchandising, stock room management, risk and safety oversight, and manpower management to comply with federal, state, and local requirements.
- Advanced numeracy sensitive to interpret analytics and drive sales.
- Proven track record to build cohe