Manager / Senior Manager, Institute of People Development (IPD)

About Certis

We are a leading outsourced service partner that designs, builds and operates multi-disciplinary smart security and integrated services. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving. We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a 'job', we would love to hear from you. At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you're looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career

The Role

Working closely with the rest of the IPD Team, you will lead and inspire a group of learning professionals to deliver transformative leadership initiatives that shape our culture, with a strong focus on our People Manager Programmes for all our people managers including the senior management team.

You will guide your team in designing impactful training experiences, leveraging analytics to optimise outcomes, and creating engaging leadership programs that build capability across all levels of the organisation. Through collaboration and coaching, you will empower your team members to achieve their full potential while turning strategic priorities into meaningful, measurable outcomes.

Join us in building a Safer, Smarter, and Better workplace, where empowering people, elevating leaders, and driving team performance lie at the heart of everything you do.

All the responsibilities we will trust you with:

• Design and Facilitate Training Programs: Develop and deliver comprehensive training programs focused on leadership, team development, and other power skills, tailoring them to meet the unique needs of different teams and individuals.
• Program Enhancement: Utilize training analytics to drive continuous improvement and enhance program effectiveness, implementing improvements based on insights gained from program evaluations.
• Leadership Engagement Events: Collaborate with stakeholders to organize in-house leadership engagement events, overseeing the entire event lifecycle from planning to execution, and facilitating post-action learning sessions.
• Cross Collaboration and Communication: Collaborate with various departments to comprehend their learning needs and team-building objectives, then design and execute team-building events for various business units that align with organizational goals.
• Performance Insights: Provide valuable insights into the impact of leadership and cultural programs on organizational performance, and contribute to data-driven decision-making processes related to learning and development.
• Culture Strategies: Plan and lead organization-wide culture strategies and initiatives to enhance organizational effectiveness while simultaneously driving transformative initiatives to build a purpose-driven organization.
• Research and Innovation: Conduct research to identify and incorporate performance-building instruments and programs, while staying abreast of industry trends and best practices to continuously innovate in the realm of team and organizational effectiveness.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor's degree in Organizational Development, Education, or other related disciplines.
• Experience (at least 7 years) designing, developing, and implementing effective cultural and leadership development programs that are practical, realistic, and produce measurable impact.
• Excellent writing, presentation, interpersonal, and communication skills, with the ability to present complex, strategic ideas or concepts in a convincing and inspiring manner.
• Excellent facilitation skills and a proven track record of delivering training programs.
• Certification in WSQ Advanced Certificate in Learning and Performance (ACLP), Diploma in Design and Development of Learning for Performance (DDDLP), Crucial Conversations, Multipliers, 7 Habits/Insight Colors, and other developmental tools will be an advantage.
• Result-oriented, team player, and a strong desire to make our world a Safer, Smarter, And Better place.