Fine Dining Omakase Service Supervisor

7 days ago

Central Region, Singapore STANAKA ET LUCKYRYU FOOD & BEVERAGE MANAGEMENT PTE. LTD. Full time $40,000 - $80,000 per year

Join our high-end Japanese restaurant as a Service Staff member and deliver world-class hospitality inspired by omotenashi (Japanese service spirit). You'll be part of a team striving for Michelin-level excellence, offering elegant service and storytelling through cuisine.

Key Responsibilities:

  • Provide seamless front-of-house service from guest welcome to farewell
  • Explain seasonal course menus, Wagyu cuts, preparation methods, and ingredients
  • Serve wine, sake, and beverages with pairing recommendations
  • Maintain professional demeanor, posture, and language at all times
  • Set and maintain tables in accordance with fine dining standards
  • Assist international guests with attentive and culturally sensitive service
  • Respond promptly and gracefully to customer requests or complaints
  • Participate in pre-service briefings, service improvement discussions, and training
  • Maintain a clean and refined environment in accordance with hygiene and brand standards

Requirements:

  • Experience in fine dining restaurants, especially Japanese or Michelin-rated establishments
  • Knowledge of Japanese cuisine, Wagyu, sake, wine, and seasonal ingredients
  • Sommelier or sake-related certifications (e.g., WSET, Sake Diploma) are a plus
  • Fluent in English. Ability to communicate in Mandarin or Japanese is an advantage to liaise with Mandarin or Japanese speaking guests
  • Excellent communication and hospitality skills
  • Calm, composed, and graceful under pressure
  • High motivation to uphold the standards of a Michelin-level restaurant
  • Strong teamwork and cooperative attitude

Working Conditions:

  • Full-time position (shift-based)
  • 6 days a week, with every Sunday off, plus the 2nd and 4th Monday off.
  • Standing and active service throughout shifts
  • Opportunities for training in Japan or with Japanese chefs may be available

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