Customer Support Executive
6 days ago
Freight Shipping & Logistics Transportation Industry
Salary: $3,500/month
Work Arrangement: 5.5-day work week (Saturday WFH)
Location: Keppel Distripark (Kampong Bahru)
About the RoleWe are looking for a proactive and customer-oriented Customer Support Executive to join our team in the freight shipping and transportation sector. In this role, you will be the key point of contact for clients, providing timely support, handling inquiries, and ensuring smooth logistics coordination.
Key Responsibilities- Handle customer inquiries via phone and email professionally and promptly
- Coordinate with internal logistics and operations teams
- Provide shipment updates and resolve issues efficiently
- Maintain accurate documentation and records
- Build and maintain strong customer relationships
- Assist in general administrative and support tasks when needed
- Prior experience in customer service (experience in logistics/shipping/air freight is a plus)
- Strong communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Team player with a positive attitude
- 5.5-day work week
- Saturday: Work From Home (Stay contactable)
- Salary: $3,500
- Staff lunch provided.
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