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Customer Service Admin

2 weeks ago


Tampines, Singapore Space Plus Full time $4,000 - $6,000 per year

Job Description:


• Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.


• Follow up with customers post-installation to ensure satisfaction and address any concerns.


• Provide support to customers with post-purchase inquiries.


• Plan and coordinate installation and servicing schedules, ensuring efficient use of resources and timely completion of projects.


• Purchase materials for ongoing projects or installations when required.


• Arrange logistics for picking up or sending out stocks and materials to job sites or suppliers.


• Communicate schedules to customers and internal teams, making adjustments as necessary.


• Work closely with the installation team to manage daily work schedules and logistics.

Qualifications:


• O Level, diploma equivalent or above.


• Basic computer skills (Excel, Word, Email)


• Good collaborative skills and a team player.


• Ability to handle multiple tasks while working in a fast-paced environment.