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Customer Service Officer

3 weeks ago

Tampines, Singapore National Service Resort & Country Club Full time

**The Job**:

- Liaise with the licensees operating at the range
- Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing
- Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards
- Coordinate in conjunction with supervisor all promotional activities/event at the range
- Recommend sales promotion and other activities beneficial to members
- Monitor and ensure facilities are clean and in good condition
- Report on Range Card System if it is not functioning. Ensure all transactions and cash are accounted and submitted to Finance Department
- Ensure the collecting and washing of range balls function efficiently
- To operate the SkyTrak Launch Monitor and Tablet and simple troubleshooting of the device
- Ensure range mats are rotated and clean
- Ensure driving range baskets are collected and placed neatly for golfers use

**Requirement**:

- GCE “N” / “O” Levels preferred with at least 1 year of experience in similar capacity
- Fair knowledge and experience of golf preferred
- Familiarity with operation of PC Card Sales system is an added advantage
- Possess good interpersonal and communication skills
- Must be prepared to perform shift duties and work on weekends and public holidays

**Additional Information**:

- 5-day work week
- Rotating Shifts: 6:45 am to 4:00 pm /10:45 am to 8:00 pm / 1:45 pm to 11:00 pm
- Monthly laundry allowance provided
- Staff transport provided at Bedok (6:30 am only) and Tanah Merah MRT stations

**Attractive Employee Benefits**:

- Annual and medical leave
- Annual Wage Supplement (13th month bonus)
- Variable bonus
- Subsidies for medical, dental & holiday
- Medical and group insurance coverage
- Long Service Award
- Birthday gift
- Corporate rate for selected tourist attraction
- Privileged rates for usage of Club facilities

*Terms & conditions apply.

**Job Types**: Full-time, Permanent

Pay: $1,900.00 - $2,100.00 per month

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Work Location: In person