
Customer Service Officer
13 hours ago
To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and complaint for all customers’ requests
To successfully cross-buy the bank products and services
To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs.
Flexibility in work deployment when business need arise
Support and protect Client brand by creating positive discussions in the social medical community and to ensure message consistency across the different online platforms
Able to work in staggered / Rotational shifts
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: $1,376.00 - $3,877.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Health insurance
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
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