
Customer Service Officer
2 weeks ago
**Job Highlights**
- Competitive total rewards package
- Dynamic & people-centric work culture
- Professional development
**Customer Service Officers (Full-time, Tampines)**
The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.
**Work Hours**
Full-time employees must work a 5-day week, **including a weekend**. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:
- Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
- Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
- 1 weekday off; 1 rest day
- /- 2-hour meeting per week
**Work Location**
**JOB RESPONSIBILITIES**
**Sales and Customer Service**
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote TWC programmes to potential and existing customers
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly
**Administrative Duties**
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents
**Job Requirements**
- Have minimum GCE 'O' levels qualifications
- Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
- Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to TWC ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies
**Job Types**: Full-time, Permanent
Pay: $2, $3,000.00 per month
**Benefits**:
- Additional leave
- Dental insurance
- Employee discount
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
-
Part-time Customer Service Officer
2 weeks ago
Tampines, Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Tampines** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
-
Customer Service Officer
2 weeks ago
Tampines, Singapore AGrader Learning Centre Full time $27,600 per yearDear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at Tampines (Income at Tampines Junction).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide...
-
full-time customer service officer
2 weeks ago
Tampines, Singapore National Service Resort & Country Club Full time $2,200 per yearThe Job:Handle daily operation and maintaining of facilities within Bowling CentreHandle Cashier Counter during operation and reconcile daily payment balanceMaintain relationship with the Club's Members, guests and members of public by providing good customer serviceEnsure compliance to established rules of the game during bowling league / competitionsUpdate...
-
Customer Service Officer
2 weeks ago
Tampines, Singapore The Care Svc Full time $850 per year**THE CARE LAUNDRY SERVICES** We are a laundry and dry cleaning service in Singapore. If you love fresh clean laundry, and would like to help others ease their laundry woes, we are happy to have you join us **Our Outlets**: Tampines Mall, Kallang MRT, Telok Blangah (Bukit Merah), Eng Kong Terrace (Bukit Timah), Lot One (Choa Chu Kang) and NEW Shaw Plaza...
-
Full-time Customer Service Officer
7 days ago
Tampines, Singapore National Service Resort & Country Club Full time**The Job**: - Handle daily operation and maintaining of facilities within Bowling Centre - Handle Cashier Counter during operation and reconcile daily payment balance - Maintain relationship with the Club’s Members, guests and members of public by providing good customer service - Ensure compliance to established rules of the game during bowling league /...
-
Full-time Customer Service Officer
2 weeks ago
Tampines, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time**The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...
-
Full-time Customer Service Officer
2 weeks ago
Tampines, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time**The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...
-
Customer Service Officer
5 days ago
Tampines, Singapore U3Infotech Full timeTo consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery To ensure accuracy and complaint for all customers’ requests To successfully cross-buy the bank products and services To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. Flexibility in work...
-
Customer Service Officer
2 weeks ago
Tampines, Singapore Auston Institute of Management Full timeWe are looking for a Chinese speaking part-time customer service staff for our weekday and weekend classes. Your job role includes: - Ushering customers to the correct classrooms - Attendance taking - Guide customers on admin process - Preparing tea break snacks **Benefits**: - Flexible schedule - Weekly payments **Location**: - Tampines...
-
Customer Service Officer
3 days ago
Tampines, Singapore National Service Resort & Country Club Full time**The Job**: - Liaise with the licensees operating at the range - Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing - Maintain a control record of credits transfer for SGA Player/JGDP/Staff/damage cards - Coordinate in conjunction with supervisor all promotional...