
Admin & Customer Service Officer (Fridays)
4 days ago
Job Description
As a Customer Service Officer at SOC(OTH) for our Friday team, you will play a pivotal role in ensuring a seamless and supportive experience for parents, teachers, and children. Your primary responsibilities will include:
- Loving Children: Demonstrate a genuine affection for children and a passion for their education and personal growth.
- Empowering Parents: Guide parents through the process of enrolling their children in our phonics programs, helping them understand how our courses align with their child's educational needs and why our programs are a valuable investment of their time.
- Customer Engagement and Retention: Cultivate and maintain strong relationships with our valued customers, ensuring their loyalty and satisfaction. Provide responsive and helpful assistance to address inquiries, concerns, and feedback promptly.
- Effective Communication: Communicate clearly and effectively with our teaching staff, parents, and students. Act as a liaison between teachers, parents, and management to ensure a collaborative and supportive learning environment.
- Motivation and Encouragement: Motivate prospective parents to enrol with us, helping them identify their child's specific needs and how our programs can address them effectively.
- Feedback Handling: Skilfully manage feedback from parents, providing constructive and positive feedback to our teaching team for their empowerment and motivation. Collaborate with the management team to ensure continuous improvement in our programs and services.
- Team Collaboration: Work cohesively with an inclusive team dedicated to our mission and contribute positively to the collaborative atmosphere at our centre.
- Admin duties (For e.g., handling school emails, calls and messages on the school phone, class scheduling, issue invoices, keep records of customer interactions, process customer accounts and file documents)
Requirements
Able to work on weekdays from 12pm to 8pm.
Passion for working with children and helping them achieve their educational goals.
Exceptional interpersonal and communication skills.
Proactive and adaptable in a fast-paced environment.
Ability to empathetically handle feedback and provide constructive input.
Strong motivation and enthusiasm for customer engagement and satisfaction.
Team player with a positive and inclusive attitude.
Job Type: Part-time
Pay: $11.00 per hour
Benefits:
- Flexible schedule
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
-
Customer Service Specialist
6 days ago
Tampines, Singapore Tee Hai Chem Pte Ltd Full time $40,000 - $60,000 per yearResponsibilities and DutiesGenerate sales order for order processing.Accepting order inquiries from customers and responding with follow-up queries.Handling and resolving customer feedbacks.Ensure all deliveries to customers are properly communicated to all parties.Co-ordinate with Logistics/ 3rd party to ensure on-time delivery.Verify certificate of...
-
Customer Service Officer
3 days ago
Tampines, Singapore SCHOOL OF CONCEPTS Full time**About Us** At the School of Concepts Our Tampines Hub, we are an impact-driven business on a mission to leave no child behind. Our commitment lies in empowering children with the fundamental skills of reading, writing, and spelling while providing unwavering support to parents. We are currently seeking a dedicated and enthusiastic Customer Service Officer...
-
Customer Service Officer
3 days ago
Tampines, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North East area at SengKang **(Sengkang Community Club )**. **We welcome you to join us, and will offer you**: - A...
-
Customer Service Coordinator
3 days ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
Customer Service Coordinator
3 days ago
Tampines, Singapore RELX (Singapore) Pte Ltd Full time**Key Responsibilities**: - Assist project team in all sales, marketing, operations and administrative support for the assigned shows - Work and coordinate with team members to enhance customer relations with exhibitors and visitors - Compile show directory, maintain show databases and promotional materials, verify invoices, monitor payment status, process...
-
Office Administrator
3 days ago
Tampines, Singapore Desmond Teo Full time**Job description** **Office Admin ( able to start work immediately)** **Job Duties**: - Generate quotations and follow up - Creating contents and posting of social media - General Office Administrative **Requirements**: - Tuesday, Wednesday and Friday - Office ( Tampines) 10am-2pm - Must have own working laptop or computer - Must be able to work in...
-
Office Administrator
3 days ago
Tampines, Singapore Desmond Teo Full time**Job description** **Office Admin ( able to start work immediately)** **Job Duties**: - Generate quotations and follow up - Creating contents and posting of social media - General Office Administrative **Requirements**: - Tuesday, Wednesday and Friday - Office ( Tampines) 10am-2pm - Must have own working laptop or computer - Must be able to work in...
-
Customer Service Executive
1 day ago
Tampines, Singapore DIMENSIONS INTERNATIONAL COLLEGE Full time**Hiring: Customer Service Executive** **Working Location: Holland Campus / Tampines Campus** **Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)** **Salary range: $2300 - 3200 (commensurate with experience)** **Responsibilities**: - Respond to customer enquiries via phone calls or face to face - Administration of enrolment; including...
-
School Receptionist
1 day ago
Tampines, Singapore Prospect Consulting Services Pte Ltd Full time**Working days** Mondays to Thursdays: 8.30 am to 5.45 pm (including 45 minutes lunch) Fridays: 9 am to 5.45 pm (including 45 minutes lunch) **Requirements**: - Handles the telephone calls; to pick up within 3 rings - Manages the frontline counter duty; attending to all students, parents and walk-in visitors’ queries - Handles incoming mails and...
-
Retail Customer Service Officer
13 hours ago
Tampines, Singapore Skinlab The Medical Spa Pte Ltd Full time $28,000 - $42,000 per yearResponsibilities:Deliver exceptional customer service to ensure customer satisfactionProvide administrative support across all aspects of operations and customer care, including handling registration, appointment scheduling, maintaining accurate customer records, and cashieringManage customer appointments, including follow-up and appointment...