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Hedge Fund Administrator

2 weeks ago

Raffles Place, Singapore CLEARSTREAM BANKING S.A. Full time $40,000 - $80,000 per year

Your responsibilities:

1) Operational activities

  • Process Trade & Transfer orders from customers
  • Perform document completion for trades & transfers along with verification
  • Process incoming trades related cash and incoming transfer requests
  • Trace pending transactions and settle transactions on receipt of contract note
  • Process corporate action shares and cash events promptly and accurately
  • Investigate reconciliation breaks and take corrective action
  • Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes
  • Assist in documenting team procedures and in project works, when required

2) Customer Service

  • Investigate, monitor, record and resolve any queries/issues raised by the client via phone calls and emails
  • Undertake reviews of client's activity, utilisation of products to suggest changes/improvements and identify development and training requirements
  • Provide the highest standard of service in all dealings with the client

Our requirements:

  • University degree and/or a comparable qualification
  • Knowledge of investment funds industry is highly preferred
  • Pro-active attitude with strong problem solving skills, accuracy and ability to work independently and as part of a team in an international environment
  • Ability to multi-task and work under pressure to meet tight deadlines
  • Customer oriented with excellent telephone, communication and negotiation skills
  • Fluency in English. Proficiency in spoken German is a must to liaise with Headquarters.