Donor Relations Executive

2 weeks ago

Kent Ridge, Singapore People Advantage Pte Ltd Full time $40,000 - $80,000 per year

Job Description

  • Process gifts based on standardized guidelines, update & track gifts received, gift documentation and updating of donor records.
  • Monitor and promptly attend to queries received through the email account.
  • E-filing of official gift receipts.
  • Gift thank-you letters
  • Initiate and track preparation of thank-you letters including drafting templated letters to thank donors in a timely manner.
  • Update and manage donor and gift information in the CRM/database.
  • Uphold data hygiene standards and generate routine reports and dashboards for stakeholders.
  • Support process improvements to enhance operational efficiency and data integrity.
  • Update giving pages and related web content to ensure accuracy and donor-friendliness.
  • Collaborate with designers/vendors to improve user experience and conversion.
  • Apply basic content and design best practices to support fundraising goals.
  • Provide support to the planning and execution of fundraising campaigns (e.g. budget & expense tracking, vendor coordination, simple collateral design)
  • Oversee administrative duties and logistical support for donor-related events (e.g., prepare name tents, book venues, arrange for refreshments, car park lots & mock cheques, etc.).
  • Printing, inserting, labelling and mailing of documents to donors.
  • Handle procurement and processing of invoices
  • Record and compile changes in donors' mailing and email addresses, to maintain an updated donors', contact database.
  • Office management duties e.g. printing and scanning documents, mailing and courier service (documents and books) as well as other ad-hoc duties for the smooth operation of the Department

Requirements

  • Minimum of 2 years work experience
  • Strong attention to detail and accuracy
  • Demonstrates sound judgement in matters related to confidentiality.
  • Excellent organizational and coordination skills; able to manage multiple deadlines.
  • Strong written and verbal communication skills
  • Strong stakeholder management skills.
  • Proactive, solutions-oriented, and collaborative team player.
  • Basic understanding of web content management and/or simple design tools is an advantage

This is a 1-year Contract position under People Advantage(Certis Group). We appreciate your application and regret only shortlisted candidates will be notified.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).

EA Personnel Name: Siti Khatijah

EA Personnel No: R

EA License No: 11C3955

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