Head of Sales and Operations
1 week ago
Job Summary:
We're looking for a seasoned Head of Sales and Operations to lead our lady fashion retail business, covering both store and e-commerce operations. The ideal candidate will have at least 5 years of experience in e-commerce retail, with a strong background in sales, operations, and team management.
Key Responsibilities:
Sales Leadership:
Develop and execute sales and marketing strategies to meet business objectives
Lead and manage a sales team to achieve sales targets and provide excellent customer service
Operational Management:
Oversee store operations, including inventory management, visual merchandising, and customer service
Manage e-commerce operations, including order fulfillment, inventory management, and customer service
- Digital Presence:
Develop and execute e-commerce strategies to drive revenue growth and customer engagement
Manage and optimize product listings and sales across e-commerce and/or social media platforms such as, Amazon, Shopify, Shopee, Lazada, TikTok, Facebook, Instagram etc, where it is effective to do so.
Monitor and analyze online sales data and matrics.
- Team Management:
Lead and develop a high-performing team of sales and operations staff
Provide coaching, encouragement, training, and development opportunities to team members
- Strategy and Planning:
Develop and execute business plans to drive sales growth and improve operational efficiency
Analyze overall sales data and market trends to inform business decisions
Requirements:
At least 5 years of experience in e-commerce retail, with a strong background in sales and operations
Proven track record of sales growth and operational excellence
Excellent leadership and team management skills
Strong analytical and problem-solving skills
Experience with e-commerce platforms, inventory management systems, and social media platforms
Strong understanding of customer service principles and retail operations
Please note that this is a position that requires 100% full-time commitment. Successful candidate is required to work on site, and is not allowed to work with another company on a part-time and consultancy basis.
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