VP, Problem

1 week ago

Singapore DBS Bank Full time $60,000 - $250,000 per year

The Role: This position is for an SRE Problem and Knowledge Management Team Lead within the enabling group, Site Reliability Engineering and Governance (SRE & Governance) department.This role is expected to strategically lead the conduct of incident retrospective/ problem management operations and in other SRE activities in general which pertains to maintenance management that includes availability, performance, change management, monitoring, capacity planning & also the solutions offered derived from emergency response.The Team Lead is to make sure that the retrospective activities are orchestrated & carried out effectively while promoting the blameless culture in accordance with the SRE principles.Responsibilities: * Mentor the team in the seamless facilitation & conduct of root cause analysis (RCA) activities from end to end* Lead the facilitation for high-severity incidents liaising with top/ senior management and keeping the latter updated* Prime focal point for presenting in the RCA Forum, Tech Risk Forum and other senior management meetings to report updates on retrospective findings & action plans* Absorb new technology rapidly & apply effectively* Communicate well with technical & non-technical colleagues* Work to a high standard with agreed timescales* Undertake any other tasks or duties that are reasonable & requested by the supervisor or a member of the senior management team.* Do resource management to ensure problem management activities are carried out in an effective and efficient manner* Provide available platforms and channels to ensure stakeholders are kept updated on results of retrospectives and RCA activities* Able to demonstrate authority in the problem management calls.* Point of contact for assigned incidents of higher severity (from incident retrospective calls all the way up to Management Report (MR) documentation and publishing* Take accountability for initiatives on the enhancement activities related to SRE as a result of retrospectives* Collaborates with Engineering Teams within SRE and with LOBs on enabling activities as part of the preventive measuresRequirements: * Minimum 15 years of process improvement/ root cause analysis (RCA) exposure & involvement leading discussions as a problem manager or incident commander, preferably in the Technology & Operations space* Experience with JIRA, Confluence, Jenkins, Nexus, SonarQube, Bit bucket, S3, Cloud Computing.* Good exposure to logging & monitoring tools like Dynatrace, Prometheus, Grafana, ELG/ELK* In depth understanding of Incident & Problem Management functions & activities (i.e. Hardware- & Software-related incident & problem management)* Work with stakeholders & command centre in trouble shooting, escalating & solutioning critical site incidents.* Identify recurring system/ application issues & work with cloud team, infra teams, product development, vendors & other stakeholders in investigating & resolving cause* Maintain accurate documentation of incidents including impact details, timelines, steps taken for mitigation/resolution.* Strong verbal & written communication skills particularly effective documentation skills* Min 10+ yrs of software development or technical support or operations experience.* Basic knowledge of Linux, AIX, Solaris and Windows* Exposure to Enterprise databases e.g Oracle, SQL server, Maria DB, MongoDB & Sybase.* Knowledge in systems & multi-tier application & network troubleshooting* Essential knowledge & awareness of Public/Private/Hybrid cloud solutions.-en-en

  • Vp / Team Head - QAulity Assurance

    5 days ago

    Singapore Qontel Search Pte Ltd Full time

    VP / Team Head - Quality Assurance **Description** An exciting leadership position prevails with our client, a renowned brand with significant banking and financial services footprints. As a VP/Team Head, you will lead the Quality Assurance team in overseeing controls across the brand and conducting independent testing of monitoring and surveillance work....

  • Vp / Team Head - QAulity Assurance

    5 days ago

    Singapore Qontel Search Pte Ltd Full time

    Qontel Search Pte Ltd SingaporePosted 27 minutes ago Permanent Competitive - VP / Team Head - Quality Assurance **Description** An exciting leadership position prevails with our client, a renowned brand with significant banking and financial services footprints. - As a VP/Team Head, you will lead the Quality Assurance team in overseeing controls across the...

  • Vp Operations

    7 days ago

    Singapore Qontel Search Pte Ltd Full time

    We are currently seeking a highly skilled and experienced VP Operations, with a primary focus on corporate banking loans settlement, to join our client - a foreign brand in the banking industry. In this team lead role, you will provide leadership for overseeing and managing the efficient and accurate settlement of corporate banking loan transactions,...

  • Legal & Compliance - Singapore Compliance, AVP/VP

    19 hours ago

    Singapore Blackstone Full time

    Legal & Compliance – Singapore Compliance, AVP/VP Join to apply for the Legal & Compliance – Singapore Compliance, AVP/VP role at Blackstone . Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We...

  • Vp of Product

    2 weeks ago

    Singapore CANOPY PTE. LTD. Full time

    Canopy Pte Ltd is a dynamic and energetic company whose team is comprised of experienced professionals from ex-financial engineers, Data scientists, AI experts, and management consultants. As a part of this group, the VP of Product will have the opportunity to work with cutting edge technology in a rapidly growing industry. **Responsibilities** - Serving as...

  • Vp of Software Engineering

    6 hours ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $11,000 - $18,000 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 3201 **Job Views** 3 Roles & Responsibilities **Job Purpose** To be successful as the VP of Engineering at igloocompany, you should ideally have prior engineering leadership...

  • Senior Vp

    5 days ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** **Date Posted** 2 hours ago Additional Details **Job ID** 1253 **Job Views** 2 **Job Description**: Job Responsibilities - Overall Project Management: - Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business,...

  • VP of Product

    1 week ago

    Singapore Syfe Full time $150,000 - $250,000 per year

    Syfe is APAC's largest and fastest-growing digital wealth platform, trusted with over US$10 billion in assets. We are fundamentally changing how hundreds of thousands of people across Asia-Pacific build wealth through a holistic approach to managing money rather than just pushing investment products. Backed by world-class investors and recognised as a leader...

  • Vp, Global Procurement

    1 week ago

    Singapore Alcott Global Full time

    Our client is a high-tech company at the forefront of innovation in their industry. Their products are cutting-edge and they are dedicated to providing the best solutions to their customers. With a global presence, they are seeking a VP, Global Procurement to lead their procurement team. **Key Responsibilities**: - Develop and implement a global...

  • Vp, HR

    2 weeks ago

    Singapore WeConnect Search Full time

    Established Real Estate company with a regional presence - Broad type of property assets - residential, office, retail to hotels - Head up the OD & TM department and HRBP to Indonesia market **The Opportunity** Our client is an established company within the property development and investments market in Singapore with a presence across the region. The...