Service Desk
6 days ago
Job Title: Service Desk Agent (12-hour Shift)
Work Schedule
- Shift Work: Yes (12-hour shifts)
- 24 x 7 Standby: No
Mandatory Skills
- Microsoft Office 365
Preferred Skills
- Microsoft Windows
- ITIL IT Service Management
Job Description
- Provide first-level IT support and troubleshooting for end users.
- Handle incidents, service requests, and escalate issues as necessary.
- Ensure proper documentation of cases in ticketing systems.
- Follow ITIL best practices in service management.
- Deliver timely and effective resolution within agreed SLAs
Job Types: Full-time, Contract
Pay: Up to $3,000.00 per month
Location:
- Singapore (Required)
-
Service Desk Manager
7 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Contract **Salary** $8,500 - $10,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 15281 **Job Views** 1 Roles & Responsibilities **Responsibilities**: - Effectively manage, train and develop the service desk team - Ensure that all processes and standards used by the...
-
IT Service Desk Manager
2 weeks ago
Singapore MONETEC PTE. LTD. Full timeLocation: East SingaporeWork Week: 5 DaysSalary Range: SGD 5,000 - 6,000We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.Key...
-
IT Service Desk Manager
2 weeks ago
Singapore MONETEC PTE. LTD. Full timeRoles & Responsibilities Location: Changi AirportWork Week: 5 DaysSalary Range: SGD 5,000 – 6,000 We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and...
-
SERVICE DESK MANAGER
2 weeks ago
Singapore QUESSCORP SINGAPORE PTE. LTD. Full timeJob Description Job Summary Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to. Job Responsibilities Manage the Service Desk and staff to provide 1st level technical...
-
Service Desk Agent
2 weeks ago
Singapore Rapsys Technologies Pte Ltd. Full timeWe're Hiring: Service Desk Agent!We are looking for a motivated and customer-focused Service Desk Agent to join our dynamic team. The ideal candidate will possess strong problem-solving skills and the ability to provide exceptional support to our users, ensuring their technical issues are resolved efficiently. Location: Singapore, Singapore Work Mode: Work...
-
Service Desk Manager
2 weeks ago
Singapore NCS Hong Kong and Singapore Full timeNCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and expertise...
-
Customer Service Officer, Front Desk
1 week ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
-
Customer Service Officer, Front Desk
7 days ago
Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time**PERMANENT JOB!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...
-
IT Service Desk Manager
1 week ago
Singapore MONETEC PTE. LTD. Full time $60,000 - $80,000 per yearLocation: Changi Airport Work Week: 5 Days Salary Range: SGD 5,000 - 6,000 We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer...
-
Service Desk Engineer
1 week ago
Singapore ARKSTACK PTE. LTD. Full timeRoles & Responsibilities We are seeking Service Desk Engineer to provide first-line technical support to our clients. you will be responsible for handling incoming service requests, performing basic troubleshooting, and escalating complex issues when necessary. This role merges service desk and L1 engineer functions, requiring a mix of technical...