Operations Excellence Executive

5 days ago


Singapore MXHL PTE. LTD. Full time

Operations Executive – uParcel (Singapore)

uParcel is Singapore's leading logistics tech platform, transforming last-mile delivery through smart routing, real-time tracking, and a dynamic network of partners. We're looking for a driven and detail-oriented Operations Executive to join our team and help us scale operational excellence across our fast-growing ecosystem.

Responsibilities

  • Oversee daily logistics operations, ensuring timely and accurate deliveries across our network
  • Monitor performance metrics and proactively identify areas for improvement
  • Collaborate with tech and customer service teams to resolve operational bottlenecks
  • Implement and refine SOPs to uphold high standards of service and efficiency
  • Lead initiatives to optimize resource allocation, route planning, and partner coordination
  • Analyze operational data to drive continuous improvement and cost-effectiveness
    Support onboarding and training of delivery partners to ensure compliance and quality

Requirements

  • Proven ability to thrive in fast-paced, high-volume environments
  • Strong analytical mindset with a bias for action and problem-solving
  • Commitment to operational excellence and a relentless pursuit of high standards
  • Resilience in the face of challenges, with a proactive and solutions-oriented approach
  • Excellent communication and stakeholder management skills
  • Experience in logistics, supply chain, or tech-enabled operations preferred
    Familiarity with data tools, dashboards, and process automation is a plus

Why Join uParcel?

  • Tech-Driven Innovation : Be part of a logistics tech company that's redefining last-mile delivery through smart algorithms, real-time tracking, and scalable partner networks.
  • Operational Impact : Your work directly influences how parcels move across Singapore—faster, smarter, and more reliably. Every improvement you drive helps thousands of customers and partners.
  • Culture of Excellence : We don't settle for "good enough." At uParcel, we champion high standards, continuous improvement, and a bias for action.
  • Growth & Ownership : You'll have the autonomy to lead initiatives, solve real-world challenges, and grow alongside a team that values your insights and execution.
  • Collaborative Environment : Work cross-functionally with tech, customer success, and business teams in a fast-paced, supportive setting.
  • Future-Ready Career : Logistics is evolving rapidly. At uParcel, you'll gain exposure to cutting-edge tools, data-driven decision-making, and agile operations that prepare you for what's next.


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