
Product Manager
4 days ago
Package Products:
- Understand product specifications, functions, and performance across global markets.
- Collaborate with HQ and regional teams to plan and execute deployment and maintenance strategies.
- Participate in requirement gathering and product lifecycle activities for new offerings.
- Conduct training and prepare documentation to support product promotion and sales.
- Contribute to product innovation by analyzing market trends and industry needs.
Key Accounts:
- Support key account customers with tailored solutions, from inquiry handling to deployment and maintenance.
- Coordinate with HQ to understand project scopes and deliver region-specific support.
- Lead continuous improvement for centrally managed AEP and Windows-based applications.
Qualifications
- Business-level English proficiency (Japanese proficiency is a plus for communication with counterparts in Japan HQ as required).
- Strong communication and coordination skills across multinational teams.
- Project management skills (PMP certification is an advantage).
- Analytical skills for performance data analysis and action planning.
- Knowledge of the software development lifecycle.
- Experience in market research and product specification documentation.
- Customer service experience in both pre-sales and post-sales support.
Education
- Bachelor's degree or higher in Computer Science, Information Systems, Engineering, or a related business field.
Experience
- Minimum 5 years in the software or Auto-ID product industry.
- Proven track record in managing international projects across multiple regions.
- Hands-on experience in software development and packaged product deployment.
- Strong background in managing product lifecycles and roadmaps.
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