CRM & Business Analyst (H/F) - SAFRAN HELICOPTER ENGINES ASIA PTE LTD

3 days ago

Seletar North East Community Development Council, Singapore AEROCONTACT Full time $80,000 - $120,000 per year

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Helicopter Engines est le leader mondial de la motorisation pour hélicoptères, avec plus de moteurs produits depuis sa création. La société offre la plus large gamme de turbomoteurs et compte 2 500 clients répartis dans 155 pays.

Descriptif mission

As part of the sales and customer support department, you will be in-charge of market analysis and forecasting, fleet management and business performance review to support our customer engagement efforts. You will be leading our business analysis with existing tools such as PowerBI and CRM. RESPONSIBILITIES You will report to the Head of Business Development and work closely with the business development team on new sales campaigns and projects. You will support the team by providing market intel and analysis and pricing benchmarks to secure the contract. You will lead the fleet management and forecast of existing major contracts to improve profitability. BUSINESS AND MARKET ANALYSIS Gather market intel and perform market study to develop business in key strategic markets Support new sales campaigns and projects Analysis of key business parameters including sales forecast, aircrafts deliveries, flight hours and contract profitability to achieve company objectives Fleet management and forecast of major contracts to improve fleet availability and contract performance Implement and lead regular contract performance review with the Account Managers Support the management in business reporting and planning to headquarters MID-TERM FORECASTING Lead the mid-term forecasting and budgeting exercise by consolidating actionable market intel Prepare and maintain up-to-date market analysis model to support the management in charting new business strategies TOOLS AND PROCESS IMPROVEMENT Maintain and improve existing analysis models for better efficiency and accuracy in business forecasting Create and maintain data dashboards using the Customer relation management (CRM) tool and PowerBI

Bachelor's degree in a related discipline Experience in the aerospace industry will be a plus point Proficiency in Microsoft Excel (advanced), VBA programming and PowerBI Be a self-starter, fully independent and autonomous with the ability to adapt to different tasks and objectives Be a team player and work with different functional teams and stakeholders to achieve a collective target Attention to detail, strong organizational skills and ability to prioritize with changing organizational needs Excellent written and verbal communications skills

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