Admin Assistant

5 days ago

Central Region, Singapore Cloud Health Pte Ltd Full time $40,000 - $60,000 per year
Job Overview

We are looking for a detail-oriented and motivated Admin Assistant to support our HQ operations. This role focuses on administrative coordination, customer support, and order fulfilment, ensuring smooth day-to-day operations of our digital health platforms.

The ideal candidate does not need prior healthcare experience. We welcome applicants who are eager to learn, adaptable, and looking to grow in a dynamic environment.

Both junior and senior positions are available. Malaysian candidates needing WP / SP / EP are welcome to apply.

Responsibilities

Customer service and success

  • Handle inquiries from customers through chat, email, or messaging platforms.
  • Manage customer records, registration, and scheduling
  • Coordinate with internal teams to resolve issues promptly.

Order fulfilment and support

  • Process and track customer orders and deliveries.
  • Verify customer details and billing information.
  • Ensure accurate documentation and timely follow-ups.

Administrative duties

  • Perform data entry, filing, and bookkeeping tasks.
  • Assist with stock monitoring and supplier coordination.
  • Prepare simple reports and support daily office operations.
  • Support other business functions and ad-hoc admin tasks as needed.
Qualities we are looking for
  • Polytechnic Diploma, GCE A / O / NITEC qualification
  • Background in administrative,  customer service, retail, F&B, hospitality, or any service-oriented role. Healthcare administration is a plus.
  • Compassionate and sensitive towards customers
  • Excellent customer service skills and attention to detail
  • Willing to learn and adapt in a fast-paced environment
  • Confident with google docs and spreadsheets
  • Candidates with no previous healthcare experience are welcome to apply
Why work with us?
  • Be part of a growing digital health startup with real career progression.
  • HQ-based role, minimal patient-facing work.
  • Supportive, friendly, and learning-driven team culture.
  • Central office location, right above MRT station.
Background

Cloud Clinic is building APAC #1 healthcare e-commerce experience. We are 5 years old with offices in both Singapore and Malaysia. We are engineering novel ways to provide affordable and convenient healthcare to individuals who are proactive and independent. Sire and Dame - provides subscription-based prescriptions for men and women.

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"A spark can kindle a flame" - Emmet Fox

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