Sales Administration

Sales Administration and Operations Executive

About the Role

The Sales Administration and Operations Executive is responsible for ensuring the smooth operation of the company's sales administration, inventory management, logistics, and customer support functions. This role accountable for coordinating warehouse and logistics activities, managing sales-related documentation, ensuring inventory accuracy, and verifying billing from logistics partners. The position requires strong organisational skills, attention to detail, and the ability to manage multiple operational workflows efficiently.

Key Responsibilities: -

Sales Administration & Documentation

• Handle all administrative tasks related to sales operations including: -

  • Preparing and issuing invoices and delivery notes

  • Tracking and filing proof of delivery from the warehouse

  • Maintaining accurate records of all sales and inventory movement

• Generate regular sales and inventory reports for internal tracking and management review

• Support the sales team with quotations, proposals, and sales documentation

• Maintain and update key sales-related materials, including price lists, and product information

Warehouse & Logistics Management

• Take full ownership of warehouse and logistics operations, ensuring accurate and timely stock movement

• Coordinate closely with the warehouse on inventory levels, order fulfillment, and receiving of goods

• Perform regular stock checks and reconcile against warehouse records to ensure inventory accuracy

• Liaise with freight forwarders to manage incoming shipments including:

  • Preparing and verifying shipping documents

  • Coordinating required testing or regulatory compliance for inbound goods

• Coordinate all logistics related to campaigns and events, ensuring timely delivery of stock and materials

• Review and verify monthly billing statements from logistics providers to ensure accuracy prior to approval

Customer Service & Communication

• Manage and respond to incoming enquiries via the company's general and customer service email accounts

• Maintain and organise customer-related communication and documentation

• Support post-sales service including handling customer complaints, returns, and exchanges

Cross-Functional & Compliance Support

• Collaborate with internal departments (warehouse, sales, finance, and marketing) to ensure seamless operations

• Ensure compliance with internal SOPs and external regulatory requirements across all operations.

Key Requirements: -

• Diploma or degree in Business Administration, Supply Chain Management, or a related field

• Minimum 2 years of experience in sales administration, warehousing, or operations

• Proven experience in handling warehouse and logistics processes independently

• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, basic formulas)

• Excellent attention to detail and accuracy, especially in billing verification

• Effective organisational, communication, and problem-solving skills

• Ability to work independently and manage multiple priorities.

About the Company

Established more than 100 years ago, SPC has evolved through strategic growth, including the merger of SPC and Ardmona in 2002 and multiple acquisitions such as Pomlife, Kuisine, and Good Meal Co. Most recently, SPC Global has merged with The Original Juice Co, Nature One Dairy, and Natural Ingredients.

Headquartered in Melbourne with factories in Australia and Thailand, we have market leading products in multiple food categories.

As the successful candidate you will thrive in working in a growing organisation and enjoy being a dedicated and committed team member who can make a direct and positive difference. You'll work well under pressure and have experience working in a fast-paced environment. We are growing rapidly and require our employees to embrace change and continuously grow and develop with us.

You'll be joining an inclusive and supportive culture, with a great team environment, committed to the delivery of quality products.

If you feel you would be a fabulous addition to the team, we would love to hear from you

Please submit your cover letter and resume by clicking 'Apply for this job' below.