Channel Presales Consultant

5 days ago

West Region, Singapore M Products Pte Ltd Full time $90,000 - $120,000 per year

RESPONSIBILITIES

Technical Expertise:

  • Act as a subject matter expert on cybersecurity products and solutions, including network security, endpoint security, data security, cloud security, and network performance solutions and more.
  • Conduct in-depth technical presentations, demonstrations, and proof-of-concept (POC) exercises for customers and partners.
  • Highlight key features, benefits, and competitive advantages of the products.

Sales Support:

  • Collaborate with channel partners to understand customer requirements and propose suitable solutions.
  • Deliver product presentations, demos, and proof-of-concept engagements.
  • Respond to RFI/RFPs with accurate and compelling technical content.
  • Support sales to build and maintain strong relationships with key customers/partners, acting as a trusted advisor.
  • Conduct workshops, training sessions, and webinars to educate customers/partners on assigned cybersecurity products / or network performance solutions.
  • Assist in onboarding new partners with solution knowledge and tools.

Market Intelligence:

  • Stay updated on industry trends, emerging technologies, and competitive landscape.
  • Maintain in-depth knowledge of assigned product portfolio and competitive landscape.

Collaboration:

  • Work closely with product management, marketing, and technical support teams to ensure alignment on product roadmaps and go-to-market strategies.
  • Partner with vendors and technology partners to stay updated on product developments and certifications.

REQUIREMENTS

  • Singaporean only
  • Bachelor's or Master's degree in Cybersecurity, Computer Science, Information Technology, or a related field.
  • Minimum of 3-5 years of product presales experience in cybersecurity and network performance and monitoring solutions.
  • Strong understanding of cybersecurity products, technologies, and industry standards (e.g., firewalls, EDR, NDR, DLP, etc.) and networking concepts (e.g., TCP/IP, SNMP, NetFlow, SD-WAN, etc.).
  • Familiarity with solution design, architecture frameworks, and integration best practices.
  • Excellent presentation, communication, and interpersonal skills.
  • Strong problem-solving, communication, and interpersonal skills.
  • Ability to work in a fast-paced, customer-focused environment.
  • Customer-focused mindset with a commitment to delivering exceptional service.

DESIRABLES

  • Certifications in advanced cybersecurity or networking (ie. CISSP, CCSP, CCSM, CCNP, CCIE) is a plus.
  • Knowledge of ITIL or other service management frameworks.
  • Experience working in the cybersecurity or managed services industry.

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